The expat cyclist Posted February 4, 2011 Posted February 4, 2011 I wanted to complain but my order is on it's way - DAMMIT!
Cassie Posted February 4, 2011 Posted February 4, 2011 I suggest you change the heading of thsi topic! Bought from BuyCycle before and Hennie's service was superb! Hick-ups will happen! It's how they handle those "situations" that make a company stand out from the rest. In your case you WERE contacted and the situation rectified, Right? Big up BuyCycle...
eraser Posted February 4, 2011 Posted February 4, 2011 I don't think the title is misleading. I ordered on the site, waited 7 days, phoned and was told the Rudi Project Swifty glasses were not available in the colour I wanted and would I still want it but in a different colour. I requested that they cancel the order, refund my money and I went down the road to Northcliff cycles. The site said 3 to 5 working days. Gave them a try and they failed, I'll continue buying from CWC (only reason I didn't just buy these glasses from CWC in the first place is that whilst they stock certain Rudy Project styles they don't stock the Swifty)
Noneking Posted February 4, 2011 Author Posted February 4, 2011 I suggest you change the heading of thsi topic! Bought from BuyCycle before and Hennie's service was superb! Hick-ups will happen! It's how they handle those "situations" that make a company stand out from the rest. In your case you WERE contacted and the situation rectified, Right? Big up BuyCycle... Situation rectified and Title Edited!
Noneking Posted February 12, 2011 Author Posted February 12, 2011 Received the last of my order this week.
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