KDEE

Just read through 7 pages of this and wondered if it was at all necessary.. One chaps issue with a bike box turned into a hey Andrew by the way.. jeez the other writers couldnt start another thread? The bike box issue was relevant and after reading the replies and suggestions, it seems there was cause for gripe.. I own a small business ( not a LBS ) and we mostly live and die by our service.. Its not cool when people complain about my place on a public forum, any forum, without bringing the problem to my attention first.. If I dont fix the problem or display a dont care attitude, then sure, post away.. Issues like this and others are of interest, to me and others, for the future. I didnt know that Cycle Lab had nice to have boxes, but now I do.. So how to raise the issue without making it a ' this LBS is *** ', when in fact its just one very small part or just one staff member..? If you cannot resist posting what happened, post away, but leave the name out of it, UNTIL you have had a response from the owner. AND THEN update with the response, good or bad.. Sometimes the slander/perception/generalisations on open forums, not just this one, can really hit hard for a small business. Think a little further before you hit submit... please...

I have only ever used water in mine, have always rinsed it with Miltons, half filled it ( pipe as well ) with water and left it in the freezer for weeks at a time.. This now for nearly 3 years. Never a black spot or foul smelling water.. Cold water is great in summer, buts a bit *** when you forget to take it out of the freezer in time and you end up with a block of ice on your back..