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Posted

Telkom in Midrand are diabolical - just useless...

Surprising to hear the positive comments after my experiences - so perhaps it is a regional thing... I'm in Kyalami so guess would be the same office as Midrand....

Posted

Well after all the hassles I had for three days in trying to speak to someone, Telkom have now already been to my house and connected me up. I waited 1 day, lol.

 

I cannot believe it, absolutely gobsmacked. If only the call centre operators worked with the same ethos as the Technicians.

 

So thank you Telkom Technicians :clap:

Posted

Our business Lines were down. Called them in the morning and they came before lunch. Couldn't believe it. Thought the guy was lying when he arrived. I was expecting them to come a week or two later.

Posted

Our business Lines were down. Called them in the morning and they came before lunch. Couldn't believe it. Thought the guy was lying when he arrived. I was expecting them to come a week or two later.

 

It must just be the call centre and upper management that have their heads stuck up their arses, and are so slack.

Posted

 

 

It must just be the call centre and upper management that have their heads stuck up their arses, and are so slack.

I tend to agree.

 

I log calls myself online. Seems to speed things up.

 

Glad you finally came right.

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