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Excellent service from Cyclefactory


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Yesterday I had a really pleasant experience from Cyclefactory. Last year in November / December I went to Cyclefactory's Birthday Bash where they had several specials including 20% down on all their clothing. I was looking for first ascent shorts and a rain jacket. They didn't have my size in stock. Ian said they would order and I would still get it at the reduced price. For various reasons they didn't get the stock before I went on holiday and when I came back they were out of stock and so on.


Anyway yesterday they had the stock in. I reminded them that Ian promised me the 20% discount. They had no hassle in giving me the discount. I was really pleased. A big thanks to Cyclefactory for great service!

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  • 2 weeks later...

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