ASG SPORT GREAT CUSTOMER CARE SERVICE

[mavrick]

I bought a Rudy Project Streling helmet at the Argus expo 2011. As it may be my adjusting strap broke. I contact ASG sport and explained to them. Luckily the helmet has a 1 year warranty. Sjoe just made it in time before the 12 month period.

I dont have the proof of payment, yet they take my word which is true and I'm told to just post the helmet and they will replace it !!!! Proof of payment can be traced via a credit card payment in any case.

 

THAT IS WHAT YOU CALL CUSTOMER CARE !!

 

THANX ASG , Kevin and Juanita ... WAITING TO SEE YOU AT THE ARGUS EXPO....

[Gerhardc]

ASG and myself have only had GOOD times!!....bidding on a pair of Comrades Rudy Rydons (and getting a free Rudy Project t-shirt thrown in).....and buying a Rudy Sterling helmet....it's a great company that is also putting money back into cycling via events sponsors, etc.!!!

[Garfield2010]

mmmmm Kevin and Juanita.

 

My strap also broke of my Helmet and it fell down a mountain as I was cycling. So I dont have the helmet or the any proof that I did purchase it. It was still under warranty. Also not sure which helmet exactly but it was the top of the range most expensive one. Not sure about the colour but it doesnt matter you can send me any colour.

 

Oh and my credit card is also lost so we cannot track it.

 

Thx guys you are the best!!

[ASG]

Thanks so much for the positive feedback guys, really appreciate it!

[Garfield2010]

I found a pick of the helmet!!!

 

 

[Pusher]

Besides the fact that they sell great products.

[Team SL]

The after sales service is great,

i have a pair of Rudy's with the photochromic polarised lenses etc.

the one lense started coming loose and this showed by way of a watermark inbetween the lenses.

 

Spoke to Joanita and promtly replaced no questions asked.

 

Well done