Broken clutch on XT M786 Rear Derailleur

[ChUkKy]

Howzit Guys & Gals

 

This weekend at the corrugated dust dirt road ride, aka Crater Cruise I noticed I started to get some chain slap at about 20km into the race, I stopped to check if the switch was set to ON on my rear derailleur and it was...

I knew something wasnt right so carried on, got home, washed bike and took off the cover to inspect the clutch mechanism.

 

I then saw a little metal part hanging loose with the scre in the top and noticed on the one side it had a clean break.

 

Has this happened to anyone else here and what was the fix, can I get another little part or would this be warrantied at all?

I bought this on the 4th April 2013 and put it on just before Joberg2c

 

[rouxtjie]

eish skills, imo I think the clutch is fubar, I dont think they sell individual items in it to replace or maintain. Where did you get the DR from?

[rouxtjie]

PS they might argue that this a wear and tear part though.

[gummibear]

It should have a one year warranty so take it back.

[Mike Bike]

eish laaities of today..break anything

[ChUkKy]

eish skills, imo I think the clutch is fubar, I dont think they sell individual items in it to replace or maintain. Where did you get the DR from?

 

Got it from CWC

 

PS they might argue that this a wear and tear part though.

 

It should last longer than 6 months, this was the deraileur I put on the weekend before we did Joberg2c...

 

It should have a one year warranty so take it back.

 

Im hoping so, Ive mailed the gents at CWC...

[Flowta]

Howzit Guys & Gals

 

This weekend at the corrugated dust dirt road ride, aka Crater Cruise I noticed I started to get some chain slap at about 20km into the race, I stopped to check if the switch was set to ON on my rear derailleur and it was...

I knew something wasnt right so carried on, got home, washed bike and took off the cover to inspect the clutch mechanism.

 

I then saw a little metal part hanging loose with the scre in the top and noticed on the one side it had a clean break.

 

Has this happened to anyone else here and what was the fix, can I get another little part or would this be warrantied at all?

I bought this on the 4th April 2013 and put it on just before Joberg2c

 

 

Is that piece not the adjusting wrench (similar to the XTR one)?

http://www.pinkbike.com/news/Tech-Tuesday-Inside-Shimanos-Shadow-Plus-Mech-and-How-To-Adjust-.html

[ChUkKy]

Is that piece not the adjusting wrench (similar to the XTR one)?

http://www.pinkbike....To-Adjust-.html

 

That XTR part looks a lot more robust than the XT part... but yes, it does the same thing.

[rouxtjie]

Is that piece not the adjusting wrench (similar to the XTR one)?

http://www.pinkbike....To-Adjust-.html

I think the XTR one is the only version of the clutch where it has a built in tooll to adjust. XT you need a little spanner or pliers to adjust.

[rouxtjie]

Got it from CWC

 

 

 

It should last longer than 6 months, this was the deraileur I put on the weekend before we did Joberg2c...

 

 

 

Im hoping so, Ive mailed the gents at CWC...

Sure dude, I would at least try for a warrantee, time to test CWC warrantee it seems.

[Clinton - theCOW]

If it's an internal encased section, i'd say warranty!

 

Unless SkillZ was testing his limits at VG & 3T

[rouxtjie]

If it's an internal encased section, i'd say warranty!

 

Unless SkillZ was testing his limits at VG & 3T

Doesn't he always...he isn't called skills for nothing

[paarlmtb]

Howzit Guys & Gals

 

This weekend at the corrugated dust dirt road ride, aka Crater Cruise I noticed I started to get some chain slap at about 20km into the race, I stopped to check if the switch was set to ON on my rear derailleur and it was...

I knew something wasnt right so carried on, got home, washed bike and took off the cover to inspect the clutch mechanism.

 

I then saw a little metal part hanging loose with the scre in the top and noticed on the one side it had a clean break.

 

Has this happened to anyone else here and what was the fix, can I get another little part or would this be warrantied at all?

I bought this on the 4th April 2013 and put it on just before Joberg2c

 

 

Seems like a known issue, will wait for the next generations before going 1x10

 

http://forums.mtbr.com/drivetrain-shifters-derailleurs-cranks/clutch-broken-xt-shadow-plus-859272.html

 

Let us know what they say

[ChUkKy]

Seems like a known issue, will wait for the next generations before going 1x10

 

http://forums.mtbr.c...lus-859272.html

 

Let us know what they say

 

This is exactly whats happened to mine, I hope it gets warrantied or even if they can give me a handful of those little metal parts so when they do break I can replace it in a few minutes.

 

If this cant be done, like the guy on MTBR says, maybe upgrate to the XTR as its a different system in there thats built stronger.