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Posted

A couple weeks ago in the what bibs should I buy thread I posted how one pair of ftech bibs I'd bought from ASG on a special werent usable because of problems with the chamois. (think patches had the exact same problem). I never contacted ASG about this...I just considered it one of the hazards of buying online.

 

About a week after posting ASG got hold of me to find out more about the bibs, asked me to send them back and then yesterday when I got home there was a brand new set of bibs to replace the ones I had sent back.

 

Thanks to the guys at ASG who helped me out...really appreciate it.

 

Good on ya ASG!

Posted

i had the same problem with a bib from them... the padding basically pulled out of its stitching and came loose. within a few days they had sorted it out for me. was chuffed with the service. the same thing has happened to the replacement pair so ive just put it down to a design/stitching problem that might carry on with every replacement pair.

Posted

i had the same problem with a bib from them... the padding basically pulled out of its stitching and came loose. within a few days they had sorted it out for me. was chuffed with the service. the same thing has happened to the replacement pair so ive just put it down to a design/stitching problem that might carry on with every replacement pair.

I havent had any issues with the others I have so must have just been a bad batch you got. Ya was super chuffed with them getting holding of me and sorting it out.

 

I was about to go and buy a pair of Assos from Solomons to try out based on the bib thread and now I'll probably just stick with Ftech for the moment.

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