Monark Posted January 29, 2015 Posted January 29, 2015 Hi chaps/ladies I purchased a Giant Anthem Advanced in April 2014. The front fork is acting up. It has terrible stiction and is stiff. I have played with the pressure settings but to no avail. I googled the fork only to find that it is plagued with similar issues globally. I love my Anthem and really have no issue save for the front fork. My LBS called Fox and they were redirected to Giant. Do I email Giant and ask them to resolve the issue or do I push on with Fox?
GoLefty!! Posted January 29, 2015 Posted January 29, 2015 Giant,the fork is custom valved and it's a warranty issue so you go through the distributor for the bike
Captain Fastbastard Mayhem Posted January 29, 2015 Posted January 29, 2015 Make your LBS send it through to the Giant guys.
Monark Posted January 29, 2015 Author Posted January 29, 2015 Just called Dragons and am sorted. Looks like the fork needs to be stripped and sent off to Fox. Great service as usual.
Monark Posted January 31, 2015 Author Posted January 31, 2015 The non kashima Fox... trying to Google the full description but reception is terrible where I am
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