Garmin Service

[Saffa_G]

 

... bluetooth is bluetooth .... duh ...

 

Not really.  There are different versions.  1.2 and 2.0 are pretty common across gadgets these days and may not necessarily be compatible' date=' particularly if you don't have software to pair the two gadgets.

 

Your phone is Bluetooth 2.0 but the Nuvi 710 may well be 1.2 and not compatible.  Admittedly though, Garmin could provide better service by actually providing a reason for any compatibility issues so that you can discover if your phone is compatible despite not being listed.

[/quote']

 

I agree

 

The point i was trying to make in an admittedly clumsy way, was that ALL the other Sony Ericsson makes, are supported except the P1i, so does that mean that the P1i is so special that the bluetooth is so incompatible

 

not a dig at you

 

[The Saint]

 

What I would like to see is companies putting some conviction behind their products. Such as a certain Notebook manufacturer offers a 3 year international warranty and within the first year should any hardware component fail they will repair the notebook and refund you the purchase price.......hows that for believing in the stuff you sell!!!

 

 

Who is this manufacturer?? 

[/

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Subjected to extreme quality test conditions, the Toshiba Tecra A9 is durable enough to withstand even the most rigorous mobile lifestyle. To prove it, Toshiba promises to refund the full purchase price and to fully repair your Tecra A9 if your notebook fails in the 1st year!

Register your new Tecra A9 today and should your notebook prove faulty in the 1st year, simply claim your refund via this website. QUOTE]

[NotSoBigBen]

Hijack on

 

Mux you coming tonight?

 

Hijack off

[The Saint]

So far so good Ben.....this work thing is getting in the way again but I think I should be finished in time

[NotSoBigBen]

So far so good Ben.....this work thing is getting in the way again but I think I should be finished in time

 

I'll be there

[DCM Chrome]

Garmin Here, where did you hand the unit in?

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Our policy is as follows, when we receive the unit we will run it on our diagnostics equipment and confirm the fault if any, once this process has been completed (approx 5 min) we then issue a instruction that should the unit still be under warrantee for it to be replaced with a new unit should the specific model still be in production or in this case if you where to be prepared to pay in the difference with a upgraded model, we then ship the unit to you address of choice via Ram Couriers all in a matter of three to four days, not bad if i may say so myself. Should the dealer take its time in sending the unit to the repair centrre this will obviously delay the process. As for the data on the unit, we urge all our clients to rather back up the data on training centre or motionbased after each ride to minimize the amount of data that could be "lost". Please let me know if there is anything we can do to assist? Garmin, jason@garmin.co.za

 

[Saffa_G]

 

Garmin Here' date=' where did you hand the unit in?

Our policy is as follows, when we receive the unit we will run it on our diagnostics equipment and confirm the fault if any, once this process has been completed (approx 5 min) we then issue a instruction that should the unit still be under warrantee for it to be replaced with a new unit should the specific model still be in production or in this case if you where to be prepared to pay in the difference with a upgraded model, we then ship the unit to you address of choice via Ram Couriers all in a matter of three to four days, not bad if i may say so myself. Should the dealer take its time in sending the unit to the repair centrre this will obviously delay the process. As for the data on the unit, we urge all our clients to rather back up the data on training centre or motionbased after each ride to minimize the amount of data that could be "lost". Please let me know if there is anything we can do to assist? Garmin, jason@garmin.co.za

 

[/quote']

 

You got mail

 

[The Saint]

Thanks for resserrecting this Saffa......he just got more mail

[Saffa_G]

anytime padre   We need to find a way of finding our way without losing our minds or becoming lost in the financial grasp of the South African map of financial decay. 

 

Garmin can help us locate the answer to our woes :)  hehehehe chuckle snigger

 

[jmaccelari]

 

Garmin Here' date=' where did you hand the unit in?

Our policy is as follows, when we receive the unit we will run it on our diagnostics equipment and confirm the fault if any, once this process has been completed (approx 5 min) we then issue a instruction that should the unit still be under warrantee for it to be replaced with a new unit should the specific model still be in production or in this case if you where to be prepared to pay in the difference with a upgraded model, we then ship the unit to you address of choice via Ram Couriers all in a matter of three to four days, not bad if i may say so myself. Should the dealer take its time in sending the unit to the repair centrre this will obviously delay the process. As for the data on the unit, we urge all our clients to rather back up the data on training centre or motionbased after each ride to minimize the amount of data that could be "lost". Please let me know if there is anything we can do to assist? Garmin, jason@garmin.co.za

[/quote']

Now that's service!

 

[shaunh]

I arrived in Cape Town last week and had to visit a few clients. Could not find certain addresses and purchased the upgrade CD.

Called Garmin in Cape Town to ask for assistance when I encountered a problem and Rene called me back to sort it out. Thanks Rene in CT.

 

Here's hoping they solve your problems too Muxman. I am sure they are sending you a new Edge 705 just to show that they care and that they won't go bust by giving away a R7K unit just to keep the Garmin name flying high!!!!

shaunh2008-07-07 03:06:04

[Pocketbikes]

MuXmAn, I was the one that asked Jason to please register and help out. This was at the time that they gave me a new handle bar mount for SP. Being at their counter is as interesting as being in court and listening to all the peoples problems and how they solve them. This time, a man was coming to collect his unit that had been stolen (about 200 km away) and recovered. Jason had to track down his details from his registered software to be able to contact him. I only know Jason and Jaco, and I sometimes wonder if Garmin actually appreciates these 2 guys, as their are times you will find them eating "on the go", going the extra mile.

 

I have had Garmin for about 7 years now (got the Navtalk when it came out). Units have been lost, damaged etc, but there service was always outstanding for me. One of my units could not be repaired, so they gave a newer model. After 2 weeks of poor performance they offered to swop it for a better model or I could pay in and get the Nuvi, which I did. They take in your old unit and issue you with a new one. They never ask for the outstanding chargers or mounts etc. Now I have a mount in my wifes car and one in mine. To me, this is Garmin's way of say "sorry you had a hassle with our product"

 

Most other companies want an item returned in its original packaging with ALL accessories...

 

[The Saint]

PB thanks for asking Jason to comment. I have since e-mailed him to which I received a reply for my contact details. I have replied with my contact details but have yet to be contacted.

 

Benifit of the doubt however I am sure they are working on it - six weeks time will tell.

[Pocketbikes]

my nuts on the block here, but if they have it with them, expect a call before the end of the week. Keep us updated

[The Saint]

my nuts on the block here' date=' but if they have it with them, expect a call before the end of the week. Keep us updated [/quote']

 

Oh dear I hope you are not planning to have anymore kids, because I think you are about to bring new meaning to the snip snip operation

[Pocketbikes]

I don't plan anymore kids, not after my two brats. I also plan on keeping my nuts so.... JAAASSSSOOOONNNN, HELP !!!