Bontrager Kovee Elite 30 carbon rims

[Paul Hunter]

Greetings all,

This past weekend I cracked my Bontrager Kovee Elite 30 carbon rear rim.  I was not doing anything technical at all.  I was riding down a jeep track and somehow a rock managed to hit my rear rim from the side.  Images below.  The other thing is my bike is 2 years and 1 month old and thus the full replaced warranty is no longer after 2 years.  

I just want to know if anyone else has had this and if this is normal or just a freak incident?

 

Thanks

Paul

 

 

[Me rida my bicycle]

Have you spoken to Trek?

Not sure on the Kovee but I was told with their carbon Line Elite even after the 2 years they will give a big discount on replacement. 

[Jono]

From Trek's website, lifetime on carbon wheels for first owner

[love2fly]

1 hour ago, Jono said:

From Trek's website, lifetime on carbon wheels for first owner

As per OP: Rock damage therefore insurance or he pays, I can't see Trek replacing under warranty. They might however give an accident discount.

Family member had their Top Fuel frame replaced under warranty after it broke so they do honour their warranty.

[Me rida my bicycle]

There is a 2 year crash replacement and even after this they will give discount + Life time warranty 

[love2fly]

12 hours ago, Me rida my bicycle said:

There is a 2 year crash replacement and even after this they will give discount + Life time warranty 

That's a really good policy!

[Paul Hunter]

Thanks all,  Trek have come back and will replace the rim for free but I pay for the rebuild which I think is fair.

Hoping this will not be a common occurrance.