15315479 Posted September 17, 2009 Share If I ordered a shock from Chainreaction Cycles, do I still get a Guarantee from rock Shox or how does that work? Link to comment Share on other sites More sharing options...
javadude Posted September 17, 2009 Share Only if you send it back to CRC. Link to comment Share on other sites More sharing options...
15315479 Posted September 18, 2009 Share But what are they going to do about it from all the way over there? Link to comment Share on other sites More sharing options...
techguy Posted September 18, 2009 Share Well like velo said if you have a warranty query you have to ship it back to CRC for them to check out if it is a warranty, if not you'll probably be charged for the repair and then charged for it to get shipped back to you...So the price you pay may wind up double. A customer of mine had a fork from CRC that leaked oil out the box and it cost him another R1600 to have it repaired locally... Link to comment Share on other sites More sharing options...
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