NotSpartacus Posted September 26, 2009 Posted September 26, 2009 ...I have been to the PE dischem 3 times each time I was told they are waiting for stcok blabla bla....what gives?? I was really keen to try but I had no choice but to stick with Powerbar Whasp... get your s#*t together!!!
leet22 Posted September 26, 2009 Posted September 26, 2009 hmm not nice, Have u pm'd Pornstar first before u blame them?
NotSpartacus Posted September 26, 2009 Author Posted September 26, 2009 ...just a bit of venting.anyway decided to stick with powerbar anyway.hopefuly they get their supply issues sorted.
IanJ Posted September 26, 2009 Posted September 26, 2009 Afraid it's been an ongoing issue. Dischem blames Whasp and Whasp blames Dischem. I also struggle to get things I need up here especially at Dischem, got some recently at Northcliff Cycles at a much higher price and after trying 3 Dischem stores.
Pornstar Posted September 28, 2009 Posted September 28, 2009 Hello You have no idea the trouble that we still having with SAP at dischem. Here is my personal number 082 850 0446 if you cant find it or the shop guy blames me call me right then and there...Or take his name and send me a message... We work on this everyday to try and sort out, the warehouse has stock..i personally deliver it to them...but we having trouble with their system in pulling it out.. And local bike stores are tough to deal with as they dont think we a serious brand yet...for whatever reason... Please bare with us, i work on this issue everyday and imagine how frustrated we are when we see we loosing customers like this...also try and get hold of dischem and vent your frustration there too and not just on here, might help too
Pornstar Posted September 28, 2009 Posted September 28, 2009 You could also order on line from planet X bikes or from collinsblogshop
Christopher Brunsdon Posted September 28, 2009 Posted September 28, 2009 Well Pronmeister at least you take your business seriously. How many other guys are prepared to dish out their number.
leet22 Posted September 28, 2009 Posted September 28, 2009 AGGHHHHHHH Pornstar used the Dreaded SAP word. Please dont use that on this forum. I have enough of that at work. Try useing a program that was designed for manufacturing in a hotel. Doesnt work We spent MILLIONS on it and pay a licence fee every year per user and it sucks.
gremlin Posted September 29, 2009 Posted September 29, 2009 Afraid it's been an ongoing issue. Dischem blames Whasp and Whasp blames Dischem. I also struggle to get things I need up here especially at Dischem' date=' got some recently at Northcliff Cycles at a much higher price and after trying 3 Dischem stores. [/quote'] These lots prices is nogal crazy in comparison with other places. Saw that they sometimes up 2 R10 more, so when you baught 2 gels from them you could have gotton 3 elsewhere.
TiBones Posted September 29, 2009 Posted September 29, 2009 If every supplier monitored and reacted to posts the way that Collin does, it would go a long way to resolving a number of the issues that crop up. CWC does it, Kiwi does it, mebbe there should be a Cyclelab,a Cajees, a whoever else sees themselves as serious suppliers in a very finicky market. The hub is a big place and opinions are swayed every day by comments (flames) posted by unhappy consumers and left unanswered. Big Up Collin!
Pornstar Posted September 29, 2009 Posted September 29, 2009 Please check your facts Our gels are only R3 odd more at cycling shops and around R25 more on tubs which isn't that bad Other brands are way out
Aurora Posted September 29, 2009 Posted September 29, 2009 Never had a problem in Durban... Whasp is always easy to find
NotSpartacus Posted September 29, 2009 Author Posted September 29, 2009 Thanks for the followup Pornstar. Like has been said before- it is rare that suppliers actually take the customers/ potential customers gripes this seriously. When you have your supply chain issues sorted let me know-good luck.
Christopher Brunsdon Posted October 2, 2009 Posted October 2, 2009 Went to Somerset Mall Dischem to get some gels as they are on special (biogen or something) and they had WHASP in stock .... yeah. Got my gels for tomorrow, love the crazy berry, and well priced ~ R13 each Did not budget on more than R50 else I would have gotten the Amino Carb Tub
Wallee Posted October 5, 2009 Posted October 5, 2009 Never had a problem in Durban... Whasp is always easy to find Have you tried Dischem in Hillcrest? I have been there about four times in the past few months and they only have one or two Whasp products hidden in the corner. Every time I make a point of telling the manager that I want Whasp, and he says they have ordered but they are not receiving product from Whasp. I think these guys have some ulterior reasons to support particular brands. Dischem in Westwood Mall on the other hand have the complete range of Whasp products in stock.
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