Cell C contact?

[droo]

Just wondering if any of you helpful folk have the contact details for a Cell C director - I'm not getting any joy from their customer disservice email address, and they're starting to cost me more money than I'd care to give them.

 

 

 

I'm in Kuwait at the moment, so don't feel like spending more money on hold on their helpline either.

 

 

 

Either that or the communications ombudsman - or anyone else who could do something about my situation.

 

 

 

Thanks...droo2009-12-08 11:08:32

[Mutt]

I would also like the communications ombudsman or similar details as I am currently being robbed by virgin mobile...  If i find it i will post it.

[Mutt]

Try this link - seems to have some relevant info.

 

http://www.icasa.org.za/Complaints/tabid/66/Default.aspx

 

[Mavro]

Cell C director Zwelakhe Mankazana

Cell C Headquarters Address

150 Rivonia Road
Sandown 2196
South Africa
Phone: 27 11 324 4000
Fax: 27 11 324 4004

[droo]

Thanks all - finally got it all sorted out (well, we'll see when the refund comes through...) through a connection at the chamber of commerce. Why it should be necessary to go through those sort of channels beats me, but it's done.

[Iwan Kemp]

Yeah, I'm late. Whatever. But if you still need another contact here is the email ad of their "Retentions Consultant"

 

 

 

SMohidien@cellc.co.za

 

 

 

Hope all is sorted

[droo]

Thanks Crow, still wondering what kind of retention that would be...

 

 

 

And after being assured it was all sorted, I was billed again this month. So off to the director we go...

[Rider Rob]

Hi Droo,

Can I help? My mail address is rermes@cellc.co.za. Let me have any details and I'll get your problem sorted.

Rgds

Rob Ermes.

[wisecrack]

Ah an inside contact that's sweet of you Rob

[droo]

Awesome, thanks... I'll send you all the details ASAP, including the guy who's meant to be sorting it out.

[Fairywings]

All I can say is good luck with soerting ur acc out with Cell C. I have been trying for 4 years. No luck.

[Rider Rob]

Except Droo has not contacted me! May he's sorted, if not here is my e-mail again. rermes@cellc.co.za

[Rider Rob]

Correction.  I should look at my mail before the HUB in future! Droo has been it contact.