JohannSnyman Posted February 3, 2011 Posted February 3, 2011 Well, my anthem X1 seattube broke today, on my way home from work, so I was rolling along on tar. Only about 5000Km of relatively mild riding, 2 years or so old. (mostly to work and back with the odd race here and there). I am fairly tall, so my seattube (it so happens) is the perfect length when exactly on the manufacturers "minimum insertion mark", still, the tube broke. Any comments? Is it my fault? If I cant figure out how to post the pic, you can see it here: http://www.flickr.com/photos/hyper7/5413115671/ http://farm6.static.flickr.com/5094/5413115671_b4ee044d3d_m.jpgOops by hyper7pro, on Flickr
Caerus Posted February 3, 2011 Posted February 3, 2011 Unlucky mate, just take it back to the bike shop.
JohannSnyman Posted February 3, 2011 Author Posted February 3, 2011 Unlucky mate, just take it back to the bike shop. Doubt it will help any, it is way over the warranty/guarantee I think. Might be worth a try though.Else I'm in the market for a secondhand anthem frame... :o/
ichnusa Posted February 3, 2011 Posted February 3, 2011 hope you are the first owner... if so, lucky you... getting a new frame!
Caerus Posted February 3, 2011 Posted February 3, 2011 Doubt it will help any, it is way over the warranty/guarantee I think. Might be worth a try though.Else I'm in the market for a secondhand anthem frame... :o/ I'm sure that Giant frames have a lifetime warrenty, I could be wrong though.
JohannSnyman Posted February 3, 2011 Author Posted February 3, 2011 (edited) I'm sure that Giant frames have a lifetime warrenty, I could be wrong though. Cool, I'll definitely find out soon! Edited February 3, 2011 by JohannSnyman
Caerus Posted February 3, 2011 Posted February 3, 2011 Cool, I'll definitely find out soon! Ive just had a google about it, seems to be a limited lifetime. So read the fine print.
Caerus Posted February 3, 2011 Posted February 3, 2011 I found this for you, http://forums.mtbr.com/showthread.php?t=651683
JohannSnyman Posted February 3, 2011 Author Posted February 3, 2011 Thanks guys. I am the first owner, bought it new from Bruce Reynecke. Now I'll have to hunt down that sales slip...
Vetseun Posted February 3, 2011 Posted February 3, 2011 I had a Giant warranty claim, very smooth, bike was 3 years old and they sent a new model. Superb service Try them
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