Matt

Sorry about the delay @Barry Make offer / Bike Hub Pay is automatically enabled on all private ads. In terms of missing the offers. Would you prefer it to come though in the DM conversation? e.g. "Matt has offered RXXXX. Click here", we have planned to have it more seamlessly integrated in chat for some time, it might be time to move on that! I'm looking into that search issue but can't replicate it. Was this error after clicking a link to the search page or submitting a search?

In the earlier years Bike Hub / The Hub was really the only place to talk local cycling online. Social media as we know it today barely existed. There were many "insiders" sharing and engaging on the platform. I think two major factors changed that: - Social media: Facebook (2006/7), Twitter (2007/8), WhatsApp (2009), Strava (2009), Instagram (2010)... - The infamous minutes and competition commission investigation "cooled" a lot of industry engagement & sentiment If it weren't for that little "Notice board" buy & sell section on the forum I'd wager the forum alone wouldn't have survived the social media onslaught. The classifieds opportunity was the reason I opted out of a promising career to pursue The Hub full time (firmly nudged in that direction by a number of low-ball acquisition approaches based around formalising classifieds).

Your forum profile is the one you need to look at for the true "member number". Yours is 862 which sounds more plausible for 2006.

In a case like this we won't simply refund a buyer on their word alone. We'd need written confirmation from a reputable courier company confirming the loss. If an unresolvable dispute arises we'd refer the matter to the appropriate court. Risks in transit, while remote, is something we're conscious of finding a better solution for, ideally the ability to offer cover in transit as part of the Bike Hub Pay service (either baked in or as an optional extra, depending on costs). For anyone doing direct deals where shipping is involved I'd imagine the same risk exists, it's likely the buyer that's at risk since they've already paid the seller directly. Still not an ideal situation.

Bike Hub Pay protects the buyer and seller against outright scams and issues where a product is not as described. Our Refund Policy outlines situations in which a buyer may return an item: https://help.bikehub.co.za/en/articles/9388954-refund-policy To date we've processed 4,229 successful deals and 80 refunds (of which roughly 50% occurred prior to shipping). We've found the process itself which includes ID verification, and onus on the buyer to cover cost of return shipping sufficiently deters any "tire kicking" type behaviour or outright scams. Risks in transit would need to be covered by appropriate insurance, either via the courier, sellers comprehensive insurance (if it covers such situations) or a separate goods in transit policy. As mentioned above there has been one incident where a bike was destroyed in transit. It was misrouted by the courier and landed up in the middle of a protest. The truck was torched. The seller took the matter up with the courier. Aside from that there have been a handful of issues (4-5) where an item was lost or damaged in transit. Most of those were covered by the courier's standard insurance, but it's worth noting that most couriers exclude second hand items from damage claims and cover is very limited (~R2,000).

I have an old CycleOps PowerSync ANT+ smart trainer for a refurb project or parts donor. It's in working order, but has a bit of a wobble on the roller (I presume a bearing that is shot, but not sure if easily serviceable). It’s rideable and resistance works but results in some vibration… feels like a road bike on rough tar. For collection in Lakeside, Cape Town.

Having first encountered Tim's name in magazines as a keen teenager, I later had the privilege of getting to know him through the industry. And, in recent years having the treat of spending many, MANY hours on a bike with Tim over multiple Double Centuries. As the Captain of all ride captains Tim's experience, patience and wit were unmatched in successfully shepherding a group of often 30+ mismatched riders to the finish line. He just loved riding bikes and sharing that love with other riders. His calls of "Piano, piano" (slowly / gently) still ring out as the inevitable over-zealous team members (sometimes me included) would race off with 199km to go. An inordinate loss for the cycling community and an unimaginable one for his family. Thank you Tim. RIP

Seems to be on SuperSport 217 at 14:25 today.

Unfortunately as far as reviews are concerned a line has to be drawn somewhere. You'll find our policy is similar to many other platforms. As others have noted, if it's left totally open there's far too much room for abuse and subjectivity... and then the whole thing falls apart. We have considered other means to encourage & highlight positive behaviour. And, would welcome any fresh ideas. For example, those who respond to messages within X number of hours/days get a "Responds quickly" badge. That doesn't solve for the time wasters, but at least surfaces those who are unlikely to waste time.

This is incorrect. Yes, technically possible to post a review but it’s against our Review policy: https://help.bikehub.co.za/en/articles/5778178-user-review-policy Reviews may only be added where a sale happened or a firm agreement was in place As per our Terms of service: User reviews should only be submitted where an agreement to transact exists or a transaction was concluded on Bike Hub. We reserve the right to remove feedback that relates to negotiations or communications where there was no agreement and/or a transaction did not take place or relates to a transaction not initiated via Bike Hub. In short, if a sale wasn't concluded or there was no agreement to sell in place you should not be posting a review. If this cannot be verified we may prevent you from posting a review or remove a review.

Ok great. Glad it's resolved. I suspect you had some old bookmarks that were redirecting in unexpected ways.

Not seeing this ourselves and no other reports. This can happen due to caching issues in your browser. Could you try in an incognito tab or clear out cache in either browser?

We had an issue with it on Tuesday that was resolved, but if still not working on your end please try a full page refresh: Windows: Hold down Ctrl and press F5 Mac: Hold down the ⌘ Command and ⇧ Shift key and then press R Or clear browser cache.

Apologies for the intermittent issues on the forums today. We've made a few updates to improve stability and are investigating the cause.

As Nick pointed to, where it's not an outright fake (i.e. using the same name and logo) it becomes a slippery slope. He'd be more qualified to explain the legal nuances having been in IP law prior to committing to a life in the bike industry. My understanding is that the design is far more difficult to protect vs the trademarks. So brand may fight and win in court on design grounds, then that thing would be illegal and fall foul of our policies. But without a court ruling or direction from the brand, we apply reasonability as @Nick outlined. If a consumer may reasonably be fooled we’d not allow the listing.