wilvegza

Absolutely no problems with any of my orders.. Very helpful. They sourced a few things for me which is not on their online shop. Highly recommended

Hi Slowbee, thanks for the entry and accommodation. I did not see this post earlier. Trust everything will work out fine for you!

Check this: https://www.bikehub.co.za/classifieds/72579-stealth-hidden-magnet-for-cadence-sensor/

Visit Finishline Cycles in Kempton Park. Clint will sort you out They have a huge selection of bikes. If you like to work on your bike yourself, buying 2nd hand is an option. If not buying new is the safest option.

Congratulations on a very well organized race with fantastic prizes. I really enjoyed the race, fast and furious with a sharp sting in the tail!

The pin is the crank arm retention pin, which is part of the black plastic spacer/washer that fits in the split on the crank arm. The washer has 2 holes through which the crank arm pinch bolts are mounted. The pin is moulded into the washer and is supposed to protrude into the hole in the shaft to ensure the crank arm is mounted correctly and does not slide off the shaft even when the 2 crank bolts are loose. Either the pin was not in the hole and broke off (which happens very easliy) or it came off when the crank came off (which is not supposed to happen). By the way you canot buy a new washer/spacer, not sure why not. Hope this helps

Update from the OP who started this rant. I received my refund from CWC today as promised. I noticed from all the comments that there are only a few that had similar problems, thus CWC is not doing too badly. I do not have any motive other than to highlight my particular problem and venting my frustration (I am already feeling better as a result). I understand "Murphy's Law" very well. This is a text book example of if something can go wrong it will go wrong. I have a lot of respect for both Chris senior and Chris junior. I am not attacking them. I also just wanted to say "watch-it". I could have easily walked away with a set of 29er wheels, which are worth much more than the 26ers I ordered (and sell them on the Hub, make a profit and go back and buy the 26ers and put money in my pocket). Maybe it was just a wake-up call to stop upgrading my wife's 26er and buy her a 29er instead!

Since CWC moved to their new shop I supported them. It was always nice to go and browse as they had quite a large selection of bikes and parts. I also used their On-line facility a couple of times as it is convenient. However I have reached the end of the line. Let me explain. On the 29th of May I ordered Easton 26" EA90 XC Wheelset 6 Bolt 9mm QR which was on special. When I enquired two days later about when the order will be delivered I was told that they do not have any wheels in stock (yet one cannot place an order if there is no stock) but that the agent will send them new stock. The stock arrived the 31st and I was informed that the front wheel was not 9mm QR but 15mm. They will return it to the agent and have it converted. This was on the 31st of May. When I did not get any feedback on my email requests I called again on the 6th of June. Wayne told me the wheels are not back from the agents and I will have to wait. I was not happy. It was one week later and no wheels or even an idea of when I will receive them. I asked him to cancel my order. He called me back a few minutes later to inform me the wheels are back. I went to CWC on Friday to collect the wheels. When they gave me the wheels, they were 29" wheels. I told them this is not what I ordered. They then hauled out another set of wheels, but this time without the quick release units. The box went back and another box came out, this time with EU70 XC, but no quick release. I was busy loosing my cool. Chris junior then intervened and promised to have the wheels exchanged by the agents and delivered to me. On the 12th I received a message from Chris that the wheels are back. I went to CWC again the Friday to pick them up. When we opened the box, the back wheel was a 2nd hand wheel and although they are both 9mm QR there were no QR units in the box. They were also EA70 XC's. I really had enough at that stage. Chris senior then promised me he will deliver the wheels to my house that evening. If they did not get the wheels from the agents or if they had a problem to deliver it to me I do not know, I received no message or call. I waited until just before 21h00 before canceling the order and ask for a refund. There are three things I learned from this: I will never buy Easton wheels as the agents are completely disorganized (my friend sent in a set of EA70 road wheels for freewheel body replacement and received EA70 mtb wheels back!) Good prices do not guarantee good service Lastly, bigger does not mean better. Is this where CWC is heading?