exsanguinator

which brings me to another gripe I have about the naysayers that say RSA is going the Zim way etc etc... Mates?not in our lifetime ! even if you are 18 yrs old today and legally allowed to post on forums... There is too much money to be made right here in RSA by major corps,industry etc etc

Which brings me to another gripe I have about local pricing here,not necessarily bike related... How come milk,bread,cereal and any other product manufactured right here in RSA,with its slave wage labour costs,happens to sell the same as $$ rated consumers goods overseas,which are manufactured with higher wages and costs? That is where the problem lies.. Is it because of International market related prices?and dont want to rock the boat by applying the correct pricing formula for the local market? Which could mean that exports pay retails prices for goods and so... the Blue chip companies are coining it .. and we wonder why slaves start to stike etc etc

Having spent nearly 20yrs in OZ,the winners are actually the customers. Disregarding the strong AU$ today,even at 50cUS to the AU$ then,it seemed cheaper to buy online in the US unfortunately for me.. e-commerce only just started going full speed around 10 yrs ago that side.. thereabouts, Oz suffers the same issues as here..when it come to pricing and middle men,the only differenece is just minus a few zeros here and there...its still a rip off... So... in summary...OZ is just as expensive as here, for locals there to buy sports,/music/luxury goods etc etc The only advantage I can see is that more online stores post to OZ than to RSA..LOL

My opinion is,if you have been in the business long enough,there should me no mistakes As you should know,mistakes can be costly in the long run From what i have read, the whole issue went on far too long reading through this post ...there are too many complaints against Spez from this forum alone, which in my opinion,is a minority of actual customers out there, which in turn tells me the odds could be against Specialized

Totally correct ! The CPA stipulates the minimum requirements of 6 mths with repair, replace or refund The mnf is bound to match or better that clause, they(mnf) prefer to increase it to international minimum standards of 12 mths, the loophole for consumers is that the mnf cant choose which part of the clause to increase, its all or nothing They either offer the min 6mths(repair, replace or refund)in RSA only or they increase it to 12mths which automtically extends the repair, replace or refund part for the consumers benefit The problem arises when the consumer doesnt read the fine print and forgets that normal wear and tear/original packaging/condition of item,can,in the opinion of the retailer at POS,contravene the mnf requirements for warranty, that is where the customer service debacle becomes a grey area and open to interpretation by both parties involved sending the customer to the CC and then the complete CPA rules are applied in conjunction with the Industry Code of Conduct and corresponding clauses in The Standards Act. Which...might be the reason there are a lot more bald people walking around now than years ago..or not?

I thinks its this or look on ebay for something Both are cheaper than getting a techie to fix it for you,unless you have a relative in that field

you only need some speaker wire and an electrical tester set on resistance But first I would look if you can see any niks or pinches in the cable and then start working your way up the cable to the cradle,testing for a continuity loop everytime you cut a piece off just twist the wires together and test for continuity at the two cradle contacts or just cut near the cradle and near the sensor and solder a new piece of speaker wire in between I'm not familiar with how many wires this units got like cadence etc etc,but every sensor would have 2 wires so the above test just needs to be repeated

heres a good example of the mnf stepping in and taking over an issue that was not resolved at retail level This issue couldve gone on and on and on if the retailer/repairer stood by its decision... instead of initially liasing with Sony to see what could be done on the customers behalf to replace the fone at the beginning... But its more profitable for the service provider to keep on servicing the fone,change this,change that and keep on invoicing Sony on work done Or they couldve just invoiced Sony a set minimum fee for a replacement unit Instead Sony was notified through social media to the inefficiencies of its service providers http://www.fin24.com...roblem-20140811

with all the political k@k been posted in forums heres a good one...

look.. if one person benefits from all this and has a few days warranty left on his item and stands his ground? Then... so be it Theres bad apples on both side of the fence in every facets of society There's more shoppers than retailers so it's a no brainer which bag of bad apples is the biggest

All in good humour... Ok,simple... let's summerize it in one sentence then : You've got 12mths warranty on 99% of things you buy,warranty is from the original date of purchase and unless you want to joing the Kojak ranks dont approach the CC. Anyone disagrees with that? Then start a new topic on new items purchased with 6mths warranty..... Lets leave the legal blabber to me and anyone who cares

Nah..too risky... There would just be 27 people instantly looking to see whos sent an sms.... including the driver... bang ! Hau !!!

Firstly I said "What i'd like to mention is that in none of my statements ,have I mentioned that its a breeze and just a quick call to the Consumer Council to get anything resolved" which translates to my second statement in that same paragraph"the time frames and hairloss can be an obstacle for most people to pursue their issue" If you misinterpret it as easy then... so be it Secondly ..With regard to your CPA comment... are you refering to the addendums or the original act that still is in operation? There are numerous editions on the web ranging from 15 to 120 pages. also a lot of clauses have to be read in conjunction with corresponding clauses in the Industry Code of Conduct and corresponding clauses in The Standards Act. I am not replying here on a forum,in a legal capacity,so I'm not gonna waste my time quoting exact clauses from the relevant gazzettes. Most.. if not all brands with international affiliation or otherwise ...use the standard basic minimum of 12 months warranty,which automatically overides a simple sub clause of a certain clause in the CPA act,but does not mean the rest of the act is automatically null and void,far from it... It would be ludicrous for suppliers to amend their conditions to suit RSA's current climate if they are exporting products worldwide,thats why the international minimum requirements are offered to South African consumers as part and parcel of the item purchased. The mere fact that they all offer 12,24,36,48mths etc etc instead of the min 6 mths,is irrelevant when you look at the whole picture, Its absurd to even consider a retailer here,representing the suppliers,quote the gazzetted 6mths on behalf of the brands name to minimize his obligations and costs when an issue of warranty arises. Which brings me back to common courtesy and regardless how anyone translates the CPA act with or without addendums and refernces to other acts bla bla bla... If retailers stick to basic trusted principals,go over and beyond them, like the majors are doing with their "no question asked" and "change of mind is ok" principles, we all wouldnt feel shafted every time we have an unfortunate mishap with one of our simple purchases, which in turn would lessen the burden on the CC,shorten the timelengths on genuine applications and we wouldnt need to read and reply to re-occuring topics in forums like these(although its fun to do so) So, to me,there seems to be a problem with the whole system,which involves retailers and consumers and it appears to be a bigger problem here than in other countries that i've lived in,which are by no means immune to it.

Your second part is incorrect the consumer law is very clear and states in black and white. Anything sold as new,be it on sale,old stock, etc etc carries a full 12 month warranty and is covered by the same clauses as a normal item bought at any retailer in RSA. Even pawn shops selling brand new items are covered by the same clause as they have to disclose if the item is new(12mths) or s/h(3 mths minimum) What i'd like to mention is that in none of my statements ,have I mentioned that its a breeze and just a quick call to the Consumer Council to get anything resolved, although the digital world has improved things a bit ...the time frames and hairloss can be an obstacle for most people to pursue their issue I would also like to congratulate some of the Majors on even offering "change of mind" returns with full refunds or exchanges, which is definetely not covered under consumer law. it shows that to keep the customers coming back some retailers go over and above their obligations and duties. I cant wait for the day all local e-commerce retailers offer a 30 day exhange/refund and free postage like the overseas online shops The wheels of commerce are slowly turning...free wi-fi is a perfect example...

There is a clause somewhere that,for once,favours the manufacturer...LOL..only fair.. Warranty is from the original date of purchase A good example is if an item fails on the last day of the stated warranty and the new replaced item fails a week later,the supplier can use their discretion if they will replace the item again,which they are not legally obliged to do Again it comes down to common courtesy,your attitude,the warranty clerks attitude,the weather bla bla bla...