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Mavic (Distributor)

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  • Province
    Western Cape
  • Location
    Gardens

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  1. HI mrbaker Although this would have been before my time (I took over Mavic in Feb) I would be interested to get more information on your case so that these delays do not happen again. We are generally up to date with spare parts and when we are out we can get from our supplier every 6 weeks so I am concerned that there seem to be people who have waited many months for spares (generally barring any production delay these spares are usually in stock with us). any more info on this case would be appreciated Best Regards Gavin gavins@dragons.co.za 021 461 6252
  2. HI Popit Although this would have been before my time (I took over Mavic in Feb),I would like to get a bit more information on this case so that this can be avoided in future. We are generally up to date with the spares we keep, and when we are low the longest wait is usually 6 weeks to get parts (barring any production delays) Any feedback would be appreciated Best Regards Gavin gavins@dragons.co.za 021 461 6252
  3. HI Jamex Please could you forward me some information on your wheel query so that I can follow up.On the road side we had a shortage of Ksyrium Elite and Cosmic Carbone SL rims after the Cape Town Cycle Tour but these are all back in stock. Any feedback would be appreciated Best Regards Gavin Gavins@dragons.co.za 021 461 6252
  4. HI Simon The CrossRoc Wheelset was discontinued for 2016 and was replaced with the extended Crossride family However we do still have stock of the CrossRoc and Crossroc XL wheelsets in 27.5" - who have you been dealing with that told you we had no stock? Let me know if you need further assistance Best Regards Gavin Gavins@dragons.co.za 021 461 6252
  5. HI Simon Which wheelset are you waiting for? Regards Gavin gavins@dragons.co.za 021 461 6252
  6. HI Eddie you can contact me on Gavins@dragons.co.za or Tel: 021 461 6252 Best Regards Gavin
  7. HI CTJ Sorry to hear you are having problems with your wheel. Please can you contact me on the e-mail or telephone number below so that we can attend to your query. Please could I ask that you have the serial No. of the wheel in question handy (it will be near to the valve hole). Best regards Gavin Gavins@dragons.co.za Tel: 021 461 6252
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