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SPECIALIZED Concept worst service ever!!! PLZ help


Tintin44130

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Good day guys and gals

 

Please help me as i am in need of a sponge inner for a D2 S Works helmet, which without a lie i have contacted the conecpt S works store in melrose arch with NO help for the last YEAR, yes 12 months for an inner. Helmet only 1.5 years old. Seems like this concept thing is a load of BS

 

I ride Specialized Pro shoes and now need to replace them, how could i possibly want to buy specialized again????

 

Please please help as the service i have received is terrible. Is the brand failing or the agents???

 

Tintin

079 366 7768

Please phone me if you have an answer

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I can confirm that the previous agents lePeloton did not have pad sets for the 2D helmets for 6-8 months before handing over to Specialized SA who seem to suffer from the same ailment...

 

bit of the problem but i do not think it's a Concept store issue. it's head office stock issue.

 

The pads from the Propero fit, try asking for those.

 

I need a pad set for my Prevail if you find any let me know.

Edited by Zilla
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thanks Guys , phoned Tony impey they not an agent anymore! you have to be a concept store now

Edited by tintin44130
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Try the other concept store in Pietermaritzburg run by the Stander family. Not that Stander family, the cycling Stander family.

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thanks to all for the replies seems like im getting nowhere slowly!!! noboy has got stock ETA maybe DEC 12

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There are quite a few Specialized agents in Gauteng. I have always received outstanding service from Dunkeld Cycles 011 341 0627. Also try Anton at Summit Cycles in Kyalami.

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Anton @ Summit Cycles has gone out of his way in the past to get stuff for me...

His store is packed with Spez - give him a try...

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I'm over Specialized.... waited for 5 months for Fast trak control tires..... couldnt wait forever.. moved onto Maxxis Ikon. When the stock eventualy arrived in SA. apparently only half of what they ordered came!!

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Just like to say thank you to everyone for the help! CHarles from Natal - Concept cycling has helped a brother out!!! The prepero does work at a cost of like R90 each. Best service ive seen in a while. He's number is 082 892 4733

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There you go...it's like google - you have to ask it the right question to get the right answer. Most shops don't know the propero is compatible.

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