Helpmytrap Posted October 18, 2012 Share Was busy washing my bike earlier when I spotted this: (Sorry for the quality well lack thereof)http://farm9.staticflickr.com/8324/8100447204_2e926434a3_z.jpgThe crack (line that runs along the curvature on the top of BB) has a slight ridge to it so I'm not sure if it's just a surface crack or worse. I plan to take the bike to my LBS on Saturday but is this something I should be worried about? It's a 4 month old Silverback Storm 1.0. Link to comment Share on other sites More sharing options...
aaronxc Posted October 18, 2012 Share That don't look so good dude. I'm gonna have a look @ mine tomorrow morning. But it could either be the Matt clear coat cracking due to the movement around the bb ( dude serious watts ) or it could be that the bb shell in the frame was not built into the frame properly so difinately a warranty claim That's just my un-educated 2c's worth use or don't use it Stay sharp and frosty Link to comment Share on other sites More sharing options...
brussel Posted October 18, 2012 Share broken. seen similar things on a Bulls and a Scott, The aluminium BB shel has separated from the carbon. Link to comment Share on other sites More sharing options...
Johan Bornman Posted October 19, 2012 Share I doubt that serious watts were involved. Whether you're a "dude" or not. Once the BB is installed there is no torsional force between it and the BB shell. However. Ask your bike shop to remove the crank while you're there. Now fit a BB spanner onto that BB and manipulate it (without loosening the BB) and see if there is movement between the BB Shell and frame. Your photo isn't clear enough to show the construction up properly, but I suspect that crack is just on a filler ridge around the BB shell insert. An insert that's loose usually creaks. Link to comment Share on other sites More sharing options...
jcmeyerSS Posted October 19, 2012 Share Stop skidding so much. That cross mark on the back looks tired after only 4 months. Link to comment Share on other sites More sharing options...
W3RN3R Posted October 19, 2012 Share Warranty Link to comment Share on other sites More sharing options...
Helpmytrap Posted October 19, 2012 Share Will see what they say in the next hour. Stop skidding so much. That cross mark on the back looks tired after only 4 months.Not the case, been doing some serious mileage; 3 615km in those 4 months Link to comment Share on other sites More sharing options...
Helpmytrap Posted October 19, 2012 Share Warranty it is. Link to comment Share on other sites More sharing options...
Helpmytrap Posted October 25, 2012 Share My new frame arrived this morning. So quick question, am I liable for the labour charges of stripping and rebuilding the bike? Link to comment Share on other sites More sharing options...
DR ◣◢ Posted October 25, 2012 Share Depends on the shop. A really nice shop won't charge you. Should also not be more than about R250 for the rebuild I think. Link to comment Share on other sites More sharing options...
Helpmytrap Posted October 25, 2012 Share They estimated R500, but surely they should be claiming this from Silverback since it's a warrantee replacement? Link to comment Share on other sites More sharing options...
M L Posted October 25, 2012 Share Get yourself another LBS. Link to comment Share on other sites More sharing options...
Helpmytrap Posted October 25, 2012 Share Can't say that applies here since I had to take it back to where I purchased the bike. Link to comment Share on other sites More sharing options...
Johan Bornman Posted October 25, 2012 Share Be fair on the bike shop. If you support them regularly and you bought the frame from them, I would say a small fee for cables, consumables etc should be payable. There is always a physical and labour cost to building a bike over. If you didn't buy from them, don't expect them to oblige and do it all for free. Warrantees usually cover the parts and that is all. Most are even written that way. Often a warrantee replacement is expensive. E.g. I recently did one for a brake banjo that failed. The manufacturer supplied a new hose. There was shortening, bleeding and cleaning of a caliper involved which the customer had to foot. Fair's fair. Link to comment Share on other sites More sharing options...
Helpmytrap Posted October 25, 2012 Share Be fair on the bike shop. If you support them regularly and you bought the frame from them, I would say a small fee for cables, consumables etc should be payable. There is always a physical and labour cost to building a bike over. If you didn't buy from them, don't expect them to oblige and do it all for free. Warrantees usually cover the parts and that is all. Most are even written that way. Often a warrantee replacement is expensive. E.g. I recently did one for a brake banjo that failed. The manufacturer supplied a new hose. There was shortening, bleeding and cleaning of a caliper involved which the customer had to foot. Fair's fair.I understand, been supporting this LBS for years now and I bought the bike there. But surely R500 is a bit steep or am I wrong? Link to comment Share on other sites More sharing options...
DR ◣◢ Posted October 25, 2012 Share If it includes a service which technically it should then it's not too bad i guess. Link to comment Share on other sites More sharing options...
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