Looking for a Scott Rep??

[Richard29]

Diplomatic is subtle im on 7 weeks now its time to see them come to the party

[Wyatt Earp]

Diplomatic is subtle im on 7 weeks now its time to see them come to the party

 

All I am saying screaming and shouting will not get you far.

I do however feel that 7 weeks is very unacceptable and just uncalled for.

I would have got in to contact with them sooner.

I am pretty sure that after you get on the phone with them direct you should have a solution.

[Richard29]

No screaming aand shouting , media is a powerful tool...

[Eugene]

what amazes me is that there are no Scott reps on the Hub? Surely it will be in their best interests to be close to their market?

There are 3 that I know of. They might not be reps, but they seem to be employees with some sort of influence. Gummi already gave the name of one.

[Eugene]

I don't even think the hub will make up 5 % of their market.

I differ from that. The Hub is a huge market.

[Tumbleweed]

I differ from that. The Hub is a huge market.

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[GaryLee_SA]

Hi Richard,

Please can you call me on (011) 201-4000 so that we can resolve the problem you are experiencing.

 

Thanks

 

Gary Lee

Scott Sports Africa

[scotty]

And just like that there's a response.

[awesme]

and people say the hub has no value.

 

By the looks of things a problem might just have been solved, hoping to hear of a successful resolution.

 

G

 

And just like that there's a response.

[JoggiePrinsloo]

Morning Guys,

 

Ok. Lets sort this out. I need you guys to mail me and i will jump on it immediatly.

 

joggie.prinsloo@scott-sports.co.za

 

Thanks,

 

Joggie

[Wyatt Earp]

I differ from that. The Hub is a huge market.

 

Yes, let's believe that

[JoggiePrinsloo]

hey all, im seeking a scott rep to help me sort out some problems i have been having for the past 6 weeks with part of my frame on my dualie.

 

we seem to get to dead ends all the time from a particular agent.

 

berg and bush in 2 weeks and still havent been able to fix the problem.6 weeks later

Please mail me so i can help you with this.

 

Joggie

[JoggiePrinsloo]

my chainstay is broken,

 

ordered one great...

 

took 6 weeks to get here....wrong colour and their answer is " your bike is the lower end" so thisis the best we can do for you..

 

i have a 950 grey and green....... a 910 chainstay arrived which is black???

 

i just shake my head at a comment like that

Will you please mail me and give me the name of the person who made that comment?

 

Thanks,

 

Joggie

[scotty]

and people say the hub has no value.

 

By the looks of things a problem might just have been solved, hoping to hear of a successful resolution.

 

G

Lets see if Wayne's post for ASG and CWC get the same.

[JoggiePrinsloo]

i am still waiting for Scott to reply to an urgent request, guess what, for a chain stay. I spoke to the COO I think and he referred the mail to 2 other people, none of who answered. I requested help to keep training for Baviaans. rode it with purchased chain stay, been over a month since and still no reply. Bike shop i bought from just as pathetic!!!!! Good luck

Please send me the mail - joggie.prinsloo@scott-sports.co.za

[Richard29]

Hi joggie I sent you a pm, but I'm out the office at the month, I'll get tjose mails to you asap

 

Tks richard