Bike service poll

[Wolfie1]

My 2 cents

I've been servicing bikes for a while now and common practice from my side is my checklist. That bike will not leave my doors until its done checked and rode with. I always give my customers a call or mail to let him or her know the price on repairs. If they can not repair or replace everything i will make a note on the job card and will do them later or after a month. The way you handle a situation after making a mistake will cause that person to come back or not come back at all. You are only as good as you last job. Communication is key and the customer is king.

Edited July 16, 2014 by Wolfie1