Tayyib Posted March 31, 2014 Posted March 31, 2014 After having just been at my LBS to collect my bike I discover that their appears to be a lot less travel than I remember ( shock is shorter,after the guys had a look and I sat on it and almost maxed it out with an apparent 120psi in it.they decided to send it back to CT to be relooked at.My concern is that my stansions ( hope I spelt that right) do have a few slight ridges on them,however before the service I had no problems with airloss.And cannot afford new ones!What other factors could be invloved? I did also have a remote lockout removed and a standard one put in its place if that could effect it. Help please!?
Mike Bike Posted March 31, 2014 Posted March 31, 2014 how old is the shock? they have a 2yr warranty. MaXiMuM 1
MaXiMuM Posted March 31, 2014 Posted March 31, 2014 how old is the shock? they have a 2yr warranty.Didn't know it was 2 years. Nice.
MaXiMuM Posted March 31, 2014 Posted March 31, 2014 Why is it that we hear this kind of thing all the time. Give someone something to sort out, and you get it back not-quiet-rite. Cars, bikes, etc... I don't know what you can do.
Tayyib Posted March 31, 2014 Author Posted March 31, 2014 Think I may have just missed that 2 year warranty! What I'm hearing from other sources is that being adual shock I may need to play with the negative and positive chambers to find a balance.
jcza Posted March 31, 2014 Posted March 31, 2014 If you have proof of purchase send it in to SRAM. Mine was converted to single air. Only paid for labour which was R690. New stanchions and air spring.
Guest Smimby Posted March 31, 2014 Posted March 31, 2014 The scratches on the outside will not affect the air pressure. Let air out on the top and bottom then pump the top to full pressure first before pumping the bottom. It is also possible that they put spacers in thus reducing the travel. But do the pump thing first
Wyatt Earp Posted March 31, 2014 Posted March 31, 2014 Think I may have just missed that 2 year warranty! What I'm hearing from other sources is that being adual shock I may need to play with the negative and positive chambers to find a balance. If it's a dual air shock, one of two things could be causing the problem.The internal seal that separates the + from the - might need replacing, very rare situation. Take the fork, check the negative air pressure, it will most likely be around 150 psi.Let the air out and you will notice that fork pop like a kid who just stole his first Loslyf.Pump the positive to your recommended pressure, if it is 120 psi. then pump the negative to 115 psi. This should solve your problem.
droo Posted April 1, 2014 Posted April 1, 2014 If you have proof of purchase send it in to SRAM. Mine was converted to single air. Only paid for labour which was R690. New stanchions and air spring. A properly set up dual air will kick a solo air's ass. Much easier just to do what Wyatt says below. If it's a dual air shock, one of two things could be causing the problem.The internal seal that separates the + from the - might need replacing, very rare situation. Take the fork, check the negative air pressure, it will most likely be around 150 psi.Let the air out and you will notice that fork pop like a kid who just stole his first Loslyf.Pump the positive to your recommended pressure, if it is 120 psi. then pump the negative to 115 psi. This should solve your problem. This. With one minor mod - after inflating the positive spring, move the travel indicator o-ring on the stanchion to 5mm above the seal. Then inflate the negative chamber until the fork drops just enough so the seal almost touches the indicator. Done.
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