Muzikstation Posted March 10, 2008 Posted March 10, 2008 I have just joined this site to find out more about Morningside Cycles, and whoa! There are many others like me who feel that Kurt and Colin should close their doors and give up on the cycling industry. I have had terrible service from them, they owe me money, and quite frankly, they are lucky I live in Cape Town. I own a Yeti and unfortunately for me, they are the South African agents.I needed parts, and have been given the run around since Oct last year! I will be bad mouthing them to Yeti in Colorado and to our local Bicycling magazine. I'm glad I found thehubsa where there are others who feel the same, I was beginning to feel it was personal! Well done to those bike shops in SA giving the sport a good name, and to those like Morningside, go ride yourselves into a ditch!
Iwan Kemp Posted March 10, 2008 Posted March 10, 2008 Quite harsh for a first post. But yeah, The Hub will help you to many a good deal! Welcome
lowracer Posted March 10, 2008 Posted March 10, 2008 Whatever floats your boat. I actually had excellent service from them. but ... as we many times realised here on the hub ... there are 2 sides to every story.
Muzikstation Posted March 10, 2008 Author Posted March 10, 2008 Harsh maybe. I was searching for somewhere to voice my opinion and i found it. I have a love affair with my Yeti, and to have that kind of service from the agents really just sucks, they need to step up to the plate!
Muzikstation Posted March 10, 2008 Author Posted March 10, 2008 I guess so, I'd be willing to give them a second chance if they would just answer the phone!
rock Posted March 10, 2008 Posted March 10, 2008 I guess so' date=' I'd be willing to give them a second chance if they would just answer the phone! [/quote'] they are tricky to get hold of - they have moved recently and the number has changed - search on the hub I'm sure someone posted it. was considering an ARC a while back, sounds like I made the right decision by changing my mind.
Gnarly Posted March 10, 2008 Posted March 10, 2008 Maybe try their new number (I don't have it). Did you know they have moved? I have had great serivce from them all the time and I don't even have a Yeti, but trust me as soon as I have the ammo it will be a 575 for me. I think there is going to be two sides to this story!!!
Muzikstation Posted March 10, 2008 Author Posted March 10, 2008 Not sure about the ARC, but my Yeti Rules!
Muzikstation Posted March 10, 2008 Author Posted March 10, 2008 I know they have moved, have tried the new no, but still no answer......
Nancy Drew Posted March 10, 2008 Posted March 10, 2008 Their new number is 0118078462 I personally have had nothing but GREAT service from them. I don't actually trust anyone else with my MTB They know their stuff and are always willing to help
TNOSE_E Posted March 10, 2008 Posted March 10, 2008 If it's to do with a MTB, MSC will get it sorted or make a plan. Have never had a issue with them!
1kTT Posted March 10, 2008 Posted March 10, 2008 I have never had anything but exceptional service from MSC. They are tough to get on the phone after moving shop & being so busy looking after their Epic riders. If there is something you need for your Yeti PM me and I will see if I can sort it as I am in there often.
Spaceboy Posted March 10, 2008 Posted March 10, 2008 I agree with the last few guys. I have been a loyal MSC customer for 4years now and they have looked after my road and mountain bikes verynicely in that time. The shop was closed for a few days last week asthe whole gang was doing the Sani2C. They will definitely not stiff anyone....except maybe themselves without knowing it. Oh, and it is Kirk and Colin, not Kurt.
Johan Bornman Posted March 10, 2008 Posted March 10, 2008 Perhaps if you change your attitude you'll do better, not only with MSC but with others in your life too. Shooting your mouth off and skewing things to make your side of the story look rosy is quite easy from behind that mask of anonymity. It's also the mark of a coward. There are better ways of resolving a dispute like this.
Muzikstation Posted March 10, 2008 Author Posted March 10, 2008 Thanks for that Johan. I joined this forum to find out more about Morningside as they have been giving me the run around since October last year. There are clearly 2 separate schools of thought on this forum regarding them, you guys, and the others on this forum who feel like I do. I have no problem stepping up to the plate with my anonymity, it makes no difference to me. I am far from being a coward, I have tried to get hold of them for the past 5 months or so to sort the issue out....but with no luck! If you have a solution or suggestion for me to resolve this issue, I'm all ears! I'm a lover, not a fighter, but I have been dicked around!
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