Racetec - Anyone have a problem receiving their finish times ?

[mudda]

Hi All,

 

Anyone else have a problem not receiving an official finish time for the 94.7 ?

 

(I heard the mats beep after crossing over them.)

 

... but sadly no official time.

 

[Pulse]

Jip... Also no time.

They have a link on their website where you can log it.

 

Had a similar problem a couple of years ago, got it sorted with racetec

[shaper]

Email racetec to query your result, sometimes they ask you who you crossed the line with or if you have a garmin file of the race if they cannot find you.

 

There is a link on their website to query your results

[Guest DieBees]

Ja. Go to the site. You can use the "query my result" link

[Malpiet]

Its normal (from my experience) give it a day or two then it will be up.

[wernerhp]

Mine eventually came up, but apparently these are still unofficial. Just wait it out. I saw somewhere that final/offcial results will only be out early December.

[fabs]

I had a similar problem with my Amashova race - no time.

The racetec guys are very helpful.

I sent them my file on strava, together with the official finish picture from actionphoto,

and they fixed it up for me.

[Jigghead]

I had no problem. In fact, they're so efficient that I managed a PB on the 55km MTB Challenge from the comfort of my bed!

[NeoOne]

My time is 2 minutes slower than Strava and my Polar HRM, and a friend of mine rode hit the jackpot. He rode out in P-group;

• never passed any of my friends in groups ahead of him
• tells us of how he was pushed up a few hills
• rides an average of 25kph
• GOT timed with an "official time" of 2:56

I will bet a dollar diner dinner thats a mistake!

[W1Z@RD]

I notice each year my Racetec time is always between a monite and 3 minutes slower than my Garmin.... very annoying

[Squier]

I notice each year my Racetec time is always between a monite and 3 minutes slower than my Garmin.... very annoying

Yes, believe me that's true. My official time this year is 3:00:01. I need 2 seconds...

 

My time on my Bryton was 2:59.

 

Last week I did the #Unite4Mandela race. Again, my official time was 2 mins slower. It didn't bug me so much then though.

[Brickleberry]

My official time has changed on their website. Was 5 min longer now been corrected. More in line with my stopwatch time now.

[mudda]

All sorted by racetec. Time came from photos at the end ... (Lucky I placed the number at front of bike)

 

A big thanks to the racetec team.

[Squier]

I've dropped them an email a week or two ago. No response and change yet.