Tim Close Posted June 22, 2020 Posted June 22, 2020 Hi All, I am in Durban and have an older Garmin Edge 500 (Blue) that is becoming difficult to sync. I believe that the USB port is becoming problematic and if you jiggle it a bit and holt it tight it sometimes syncs. It used to be that that you could send these types of problems in for repair. Does anyone know if this is still applicable for the Edge 500 Thanks in advance.
Fitbull Posted June 23, 2020 Posted June 23, 2020 I had a similar issue with my garmin 800, eventually gave up and traded it in on an upgrade. It just wasn't worth the repair costs and I "needed" a newer shinier version anyway, just dont tell the wife Use it as an opportunity to upgrade to the new 530 you wont be disappointed....
Cyclewizz Posted June 23, 2020 Posted June 23, 2020 You can send it to Garmin for repair but they'll just offer you an exchange.Used to be about R2500.00 and you got a new Edge 520 (might be the 530 now).
phenning Posted June 23, 2020 Posted June 23, 2020 I found that some rust and dirt formed on the connector over time, have a look and see if you can clean it up a bit
Kevin07 Posted June 23, 2020 Posted June 23, 2020 You can send it to Garmin for repair but they'll just offer you an exchange.Used to be about R2500.00 and you got a new Edge 520 (might be the 530 now).The best for me was the exchange. No more having to plug it into the computer to sync every time.Bluetooth to your phone makes life easy. Cyclewizz 1
Tim Close Posted June 23, 2020 Author Posted June 23, 2020 I found that some rust and dirt formed on the connector over time, have a look and see if you can clean it up a bitThanks will look at this
Tim Close Posted June 23, 2020 Author Posted June 23, 2020 You can send it to Garmin for repair but they'll just offer you an exchange.Used to be about R2500.00 and you got a new Edge 520 (might be the 530 now).Thanks, may need to go this route, price is a little more than the 2500 now as the 500 is no longer supported.
Gregc Posted June 23, 2020 Posted June 23, 2020 I had the same issue with my old 520. Got a storage device error when I tried to connect to the PC to download. It was 7 years old and working 100% except for the downloading issue. They dont repair, just offer a trade in. Got a Garmin 130 which does everything i need.
marshace Posted July 9, 2020 Posted July 9, 2020 Had similar issue and replaced cable which sorted it out.
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