Sandro Posted April 4 Share Interested to hear peoples experience with support regarding Tacx trainers. I bought a Tcx Neo 2T a while ago and called their support centre to get advice with regards to changing the freehub for Campag and was quite surprised at the poor assistance and arrogant attitude, never mind. Recently I had trouble with the trainer not changing resistance so I decided to get in touch via the Garmin site for support. Received an email saying somene would get back to me. Over a week later and after having sorted out the problem myself, not a word. This is quite concerning considering the price of these trainers. I'm hoping I just had an unlucky experience and their support isn't really this pathetic? The trainer itself is generally fantastic so it would be a pity for the product to be let down by such useless local support. DieselnDust 1 Link to comment Share on other sites More sharing options...
DieselnDust Posted April 4 Share Their support is actually that pathetic Link to comment Share on other sites More sharing options...
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