Jump to content

Garmin Tacx Support


Recommended Posts

Interested to hear peoples experience with support regarding Tacx trainers. I bought a Tcx Neo 2T a while ago and called their support centre to get advice with regards to changing the freehub for Campag and was quite surprised at the poor assistance and arrogant attitude, never mind. Recently I had trouble with the trainer not changing resistance so I decided to get in touch via the Garmin site for support. Received an email saying somene would get back to me. Over a week later and after having sorted out the problem myself, not a word. This is quite concerning considering the price of these trainers. I'm hoping I just had an unlucky experience and their support isn't really this pathetic? The trainer itself is generally fantastic so it would be a pity for the product to be let down by such useless local support.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Settings My Forum Content My Followed Content Forum Settings Ad Messages My Ads My Favourites My Saved Alerts My Pay Deals Help Logout