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Mavic recalls RSYS !!


Christie

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Hope none of theCervelo bashers have Mavics LOLWink

 

Just saw this in a weightweenie discussion:

 

January 2009
http://www.mavic.com/medias/news/t_762.gif

This notice is addressed to users of R-SYS front wheels.

Annecy, January 5th 2009.

 

As part of its ongoing commitment to customer safety and satisfaction, Mavic has announced a voluntary recall of its R-SYS front wheels as a precautionary safety measure.

Mavic has identified that the carbon tubular spokes of the R-SYS front wheel may break during use in certain circumstances and causing the rider to lose control and possibly fall, potentially sustaining injury.

All models of Mavic R-SYS front wheels are concerned (R-SYS, R-SYS test, R-SYS Premium), whether purchased separately or as part of a bicycle. The wheels must no longer be used.

 

Consumers should immediately return their front wheel to a Mavic dealer; and a new upgraded R-SYS front wheel will be delivered free of charge. This exchange will start from 31st of March 2009. Until this date, and to facilitate the continued use of your bicycle, Mavic will offer a set of Aksium wheel that customers will keep after they have received the replacement R-SYS front wheel.

For any further question, please ask your Mavic Dealer,
or call the following number: 00 800 234 788 75
for USA and Canada: 1-800-664-9228
for Austria: 01 54663 5521

Mavic regrets any inconvenience We appreciate your understanding and, we look forward to providing you a superior upgrade to the one of the finest wheels on the market.

 

 

 

 
Christie2009-01-08 11:12:15
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Those wheels should never have escaped from the marketing think-tank.

 

"We appreciate your understanding and, we look forward to providing you a superior upgrade to the one of the finest wheels on the market"

 

I quite like the spin on this. Translated it means: Look, we just discovered an upgrade that won't make our customers fall on their arses. And it is yours for free.

 

 
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No man Christie........... it's that stupid Creakendale LOL that stuff the wheels up.

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Owen, wheels perhaps still not a bad buy. You will score a set of Aksiums for free from Mavic, and get a brand new set of re-engineered RSYS. Christie2009-01-08 11:23:07

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Dude this is SA, the local importer will make you hang for your new wheels. As for those who imported theirs from the UK, good luck.

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I'm sure this only applies to people with receipts from a certified Mavic dealer; and no serial number, no deal. LOL

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I don't think the local agents will be funny. This is a factory recall, agents could get compensated for every set they handle.

 

I would think Mavic would want to get all the wheels off the road to reduce their liability. Can't see that it would make a difference where the set was bought.
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I agree. Have sold a number of these and every set has come back with a noisy front hub, which mavic duly replaced.

 

Unfortunately those poor guys wont get the free aksiums...actually who would want aksiums anyway.

 

p.s. stop critisising the beautiful c'dale.Cant you see the car in the background did the damageDisapprove

 

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Who is the local agent? Coolheat?

 

Wheel seems to fail disasterously, as in the pic, when a spoke breaks, if the www can be believed. I think the recall is because the whole wheel collapses if it is ridden minus a spoke, unlike normal wheels.

 

Owen is giving me grief because I ride a System6 like in the pic Evil%20Smile  

 

Aksiums better wheels than RSYS imo
Christie2009-01-08 23:06:02
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Who is the local agent? Coolheat?

 

 

 

Dragon Sports in Gardens - Cape Town, same agents for Giant.
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