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Posted

Hey does anyone know how one can track there parcel, Bought stuff have paid for it but email them asking for the status and no reply all the time!

Posted

Their service is non-existent so don't stress if you don't hear back for a few days (took them 2 months to sort out a warranty replacement for a brand new derailleur that arrived damaged with a groupset because their workshop was too busy to look at it!)... Not sure about the tracking though, would think they should have e-mailed that to you.

Posted

 

Just have a conversation with an Irish speaker for an hour or so before you phone otherwise you will not understand a word.

I agree with that! They once called me to tell me some of my order items were out of stock. It took the quite a few repeats before I even realised who was calling. It was rather like communicating with Brad Pitt's character in Snatch.

 

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