iRob Posted January 20, 2011 Share Hi Guys and Girls Who of you have had bad experiences with Giants, OR any other manufacturer's paint jobs of late? I bought an Anthem X2 in August and the GIANT decals are flaking off. I've tried the warranty route but they say the evidence is insufficient. Its the first time this ever happens to me and my family has had Giants for the passed 21 years. Does anyone know of any solutions or avenues to pursue? Thanks Link to comment Share on other sites More sharing options...
Guest coenie Posted January 20, 2011 Share Wow the decals look bad, but the others look like cable rub? Link to comment Share on other sites More sharing options...
iRob Posted January 20, 2011 Share Yes its just a few extra general photos I've added. The rub is pretty bad though, considering the bike is only 5months old. Link to comment Share on other sites More sharing options...
reteid Posted January 20, 2011 Share i use duct tape to take care of the rub marks.as for the rest it does not look too good. Link to comment Share on other sites More sharing options...
iRob Posted January 20, 2011 Share Yes the GIANT logo painted under the FD is completely flaked off. I'll take the bike to Dragons and have them have a look at it. Edited January 20, 2011 by iRob Link to comment Share on other sites More sharing options...
Stevief Posted January 20, 2011 Share I have ownede a anthem for 2 years and i know have a trance 2 years also. Never had any issues Link to comment Share on other sites More sharing options...
Mish100 Posted January 20, 2011 Share The cable rub is something you cant claim for but the paint work thats enough to get a new frame. I wouldnt leave it like that. Link to comment Share on other sites More sharing options...
iRob Posted January 20, 2011 Share I tried to use all weather tape to protect the frame from cable rub and it seems to not have worked. I'll try and speak to Dragons directly. While I love my LBS and the guy is a legend, this sort of stuff is not his forte. Link to comment Share on other sites More sharing options...
Weight Weenie Posted January 20, 2011 Share Just have a look at the warrantee I think Giant is life long but usually paint is only one year. That headtube is not right flaky and the clear coat seems to be bubbling ? Link to comment Share on other sites More sharing options...
iRob Posted January 20, 2011 Share It came off when off, i.e. started flaking, when I pulled the tape off, note pulled not ripped, after Sabie late in December. I do see they have a 1 year warranty on the paint. The stuff I used is used by a friend on her carbon shwinn, and she is a professional, so if it works on carbon I don't see why its not safe for a metal frame. Link to comment Share on other sites More sharing options...
Aggies Posted January 20, 2011 Share Used a high pressure how often? Link to comment Share on other sites More sharing options...
Brighter-Lights Posted January 21, 2011 Share I've had a Gaint Anthem 1 (2007) and now 2 Anthem X0's, and no paint issues at all. Some tapes could have an effect on paint. I had vinyl stickers made for our Sid forks and replaced the one set the other day and noticed that the original paint underneath the sticker has a cracked effect... Giant is powdercoated which is very tough and shouldn't flake at all imo.. Link to comment Share on other sites More sharing options...
iRob Posted January 21, 2011 Share Used a high pressure how often? exactly 0% of the time. Link to comment Share on other sites More sharing options...
koukie Posted January 21, 2011 Share Good luck with that, a friends anthem cracked within the warranty period (at the seattube, seatpost not to far out) and they did not want to give him a new frame, he had to pay R1500 for his replacement. Okay thats not much but it was supposed to be free. Link to comment Share on other sites More sharing options...
iRob Posted January 21, 2011 Share I'm sure Giant (Dragons) will be reasonable. If it means that I have to get thr frame resprayed I won't mind as long as i) its quick and ii) they will still cover me if the frame brakes. Link to comment Share on other sites More sharing options...
MTB_Roadie Posted January 21, 2011 Share I cracked a Giant Atx 840 long ago, they replaced it for free with a newer model....but then it got stolen like 8months later out of the house Link to comment Share on other sites More sharing options...
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