zaShadow Posted February 18, 2011 Posted February 18, 2011 I have to compliment USN. I logged a complaint on their site about a faulty product, and received a replacement product delivered to my house today.Very well done, and thank you for taking my complaint serious.
Thumper Posted February 18, 2011 Posted February 18, 2011 Top company that.For some reason I think you may be a little biased Good to hear the local guys giving world class service like that!
andretraut Posted February 18, 2011 Posted February 18, 2011 Awesome service from Albe Geldenhuys and USN....cause the boss is a mtbiker!
Jaco-fiets Posted February 18, 2011 Posted February 18, 2011 Well on allot of other forums they are NOT very popular
Scalpel Posted February 18, 2011 Posted February 18, 2011 Well on allot of other forums they are NOT very popular This topic is on the fact that USN delivered good service and not on their popularity on other forums. Well done USN. I agree with Dangle!!
The Saint Posted February 18, 2011 Posted February 18, 2011 (edited) Please define a faulty product Edited February 18, 2011 by The Saint
Wyatt Earp Posted February 18, 2011 Posted February 18, 2011 For some reason I think you may be a little biased Good to hear the local guys giving world class service like that!Me biased............never
cycledude231 Posted February 21, 2011 Posted February 21, 2011 Thats is awesome service. I would also like to know what the faulty product was?
zaShadow Posted February 21, 2011 Author Posted February 21, 2011 I found a metal clipping in the tub I bought. I took a photo, and logged a complaint. USN responded promptly, requested full information and handled it very professionally.
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