Just a follow up to my previous post.
I would like to extend a HUUUUUUUGGGEEEE thank you to Jonathan from Two Wheels Trading, you ROCK!! I have never ever experienced such amazing customer service in my life. Keep up the amazing work.
Jonathan assisted me immediately once I contacted him and sent through my new upgraded rim on Fri 7th May. The rim arrived in JHB on Monday 10th May and was sent to Josh from Cyclists Workshop. I'd like to thank Josh for his amazing speedy service in managing to rebuild my new rim by Wednesday 12th May just in time for me to leave for Sani2C the following day!
I'm super happy with my new upgraded ARCH rim. All round what an amazing experience, thank you to all involved.