Nick

Our latest numbers show that the market is pretty healthy: https://bikehub.co.za/news/quarter-turn-bike-hub-q1-2025-report/ The enduro market isn't the largest in SA and stretching that to an XL frame likely makes the demand even smaller, unfortunately.

I really struggled for clarity with this situation too. I wanted to know the rules about my local unburnt section that isn't commonly called "Silvermine" (which is all they were offering at the time) but I simply couldn't find any communications to clear it up. It later turned out to be part of the restricted area. Perhaps the situation for Tokai focussed users is much clearer but stepping out from that to the broader area, I found it an information void for days after the emergency was over. Despite our perception of information being so easily shared, we seem to have forgotten to make it broadly accessible to those outside of the networks. Anyway, from my experience of coming short with serious intent to find out, I can fully understand why there are reasonable mountain users who simply didn't know. I've informed a few since and they've seen the sense in complying once they know, which possibly points to a communication problem instead of an attitude issue.

https://bikehub.co.za

The easiest fix is to the block the accounts that annoy you. You can do this in a Chat or on the profile page. The other solution...

1. Go to Settings → Safari. 2. Scroll down and tap Clear History and Website Data. 3. Confirm by selecting Clear History and Data. 4. Restart Safari and reload the page. I hope that fixes the issue.

Please try performing a Hard Refresh on the advert form page: Windows/Linux: Hold Ctrl and press Shift + R Mac: Hold Command (Cmd ⌘) and press Shift + R Phone: Try a normal refresh. However, need to clear our your history and cached data to do a proper hard refresh. Try a difference device, or browser, or a private browser tab

I'm a bit stumped. How far back did you clear the cache? It might require more than the default "Last hour". Please can you also try a different browser and/or in a private tab? Let me know if you continue to have problem in those. I'll also check to see if there is a different problem effecting your account.

Thanks for going through all of that. Glad to hear you’re back up and running!

Sorry about this. Here are two possible fixes. Please try performing a Hard Refresh on the problem pages: Windows/Linux: Hold Ctrl and press Shift + R Mac: Hold Command (Cmd ⌘) and press Shift + R Phone: Try a normal refresh but you have to clear our your history and cached data to do a proper hard refresh. The log out fix: Log out using the user menu or by clicking this link. Log back in (Link here). Please let me know how it goes.

Good points. The goal is to encourage reasonable offers, which will improve transactions on Bike Hub while preserving the marketplace's open nature. We fully understand that what one person considers a reasonable offer might not align with the seller's expectations, and there should be room for that adjustment. However, there are also many instances where people make a string of obvious lowball offers that carry little value. Any measures we take would aim to address these mischievous outliers rather than reshape the marketplace experience. Like you, lowball offers don’t bother me. I simply glance at the message and move on. But many others take them personally, and the reactions can be surprisingly emotional and unpleasant. We'd like to help ease those frustrations a bit, without disrupting the balance of the marketplace ecosystem.

We know that dealing with lowball offers can be frustrating and feel like a waste of time. Unfortunately, it's a tricky issue to solve completely, as people will always try their luck. But for your own peace of mind, try not to take it personally, just ignore them and move on. That said, we want Bike Hub Pay offers to be taken seriously and not used as an easy way for opportunistic buyers to throw out lowball bids. We're reviewing the data on accepted offers to set a reasonable limit on how low an offer can be through Pay. Hopefully, this will help cut down on the unrealistic ones and keep negotiations more meaningful. A quick word on new users: They are genuine! Everyone has to start somewhere, and most are simply giving Bike Hub a go to buy or sell. Bike Hub Pay was designed to remove uncertainty, making it easier for new users to build trust and establish a good reputation while also giving others confidence in dealing with them.

Good morning, We made some updates to the image uploader overnight to improve HEIC image support. Your browser may still be storing outdated data. Please try performing a Hard Refresh on the advert creation form page: Windows/Linux: Hold Ctrl and press Shift + R Mac: Hold Command (Cmd ⌘) and press Shift + R Please let me know if this does not fix the issue.

The road biking is the star. You can go South into Cape Point and Scarborough or Atlantic seaboard loops North-West via Fish Hoek/ Chappies/ Constantia Nek/ Hout Bay/ Suikerbossie/ Sea Point. The MTB is good too. Tokai/Silvermine (Permits required for each day) and Greenbelts (and access to Table Mountain) are a flat 25-30 minute tar cycle away. Or go via Clovelly up Wapad into Silvermine/Tokai for some climbing. Do keep an eye on the wind forecast if you're visiting now now, you could get a 7-day South Easter blowout which makes road cycling unpleasant while the MTB trails offer more protection. The correct answer is bring both! 😉

My guess is that there isn't really that much overlap in demand and the events don't feel the impact. Especially considering that all the clashes you mention are events happening in different provinces. That's a pretty big ask for every event in the country to not overlap for a handful of riders.

Ok, I think we solved it now. Cookies were being stored incorrectly. Logging out and back in again SHOULD actually fix it now. Please let us know if it does not.