Hi everyone <?:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> I?d like to clarify 2 matters raised in this thread. Moisture and its affect on PowerTap hubs: The release of the PowerTap SL in 2005 heralded a significant improvement in the PowerTap hub's water resistance. Especially if sealed properly, an SL hub should be able to tolerate heavy rain without problems. However, I will admit to having seen a few exceptions to this. In cases where water had penetrated the hub cover, leaving the hub to dry solved the problem more often than not. A few months ago, all PowerTap hubs were redesigned to incorporate a new waterproof seal over the internal electronics, which now makes them impervious to water. So much so, that our suppliers claim that they operated a unit successfully for quite some time while it was filled with water! Water exposure is no longer a problem as far as the subsequently manufactured hubs are concerned. Because I'm not sure which version Jason has, I figured he'd have nothing to lose by letting the hub dry overnight. Vibration and its effect on PowerTap hubs: (Note that this does not apply to SL2.4/wirless PowerTaps) It has been noted that on certain bikes where the PowerTap SL (and new style PowerTap Pro) are used, the vibration of riding on the road can cause intermittent disruptions to the transfer of data between the hub and the receiver that is mounted in close proximity to it on the frame. This problem leads to "data drops" where power and speed are lost momentarily. We have found that mounting a small cushion (e.g. high density foam) under the receiver helps to minimise the vibration transferred to the receiver and can often resolve this problem completely. Where data are lost for extended periods, this is not the result of vibration, but another cause, such as incorrect receiver position or dying batteries. Christie asserted that ?I also think that the battery pack rattles in the hub, depending on the manufacturing tollerance of the pocket it fits into. If you are lucky, you get one with a tight fit, but if you are unlucky, you get a loose fit, which works fine on smooth road, but rattles on rough road.? This isn?t correct. The design of the PowerTap?s battery cartridge (and the cavity into which it fits) prevents it from any significant movement, even under bad road vibration. Furthermore, the part that plugs into the battery cartridge penetrates so deeply that it can only be unplugged when removing the cartridge by hand. Having said this, I was aware of this concern and was recently asked to investigate further with the PowerTap manufacturers. They said that they had never before seen the problem with the SL style hubs, and regarded it as ?highly unlikely?. I suppose it may be possible to experience vibration-related problems from the battery cartridge if it has an electrical fault or if it/its batteries are not correctly inserted. Jason?s Problem ? to summarise. For the benefit of anyone reading this who may be encountering similar problems with their PowerTap, Jason?s problem (as he reports it) is almost certainly not related to the effects of vibration on the hub. The most likely cause would be low battery strength (usually indicated by a flashing transmission icon in the top left corner of the screen) or an incorrectly positioned receiver. An intermittent fault could also be occurring in either the hub or the wiring on the bike. When PowerTap problems occur, the best place to start is usually our troubleshooting guide, available at: http://www.bicyclepower.co.za/PowerTap-Troubleshooting-Guide-Basic.pdf Jason, I look forward to chatting to you tomorrow. Adrian - Bicycle Power Trading