SPECIALISED PREVAIL RAOD HELMET

[ZakAttak]

Guys and Gals.... Service in South Africa might SUCK but I can vouch that it is a thousand times better than a few other places in the world.... Go overseas and try and get decent service out there..... Shoo! Thank god I live in SA......

Edited January 26, 2012 by Buzzman

[The Drongo]

Hi Hubbers

 

My colleague has a Specialised Prevail road helmet which she received as a gift - from the USA. The weekend at the Half Ironman, she took it out of the pod - what did she find? It was CRACKED down the middle.

 

She has never dropped it, she has never fallen and takes care of it, because of the value.

 

How do we get this replaced? Suggestions?

 

Yup SPECIALIZED will not warranty anything made by Specialised. Particularly if the box says Specialised RAOD Helmet.

 

It is quite clearly a Chinese fake.

[Strawberry Mama]

Yup SPECIALIZED will not warranty anything made by Specialised. Particularly if the box says Specialised RAOD Helmet.

 

It is quite clearly a Chinese fake.

 

ha ha - you the class Hub clown today?

 

The forum doesn't have a spell check and I was furious when I typed.

[Fitter]

No doubt the OP's pal had the helmet just fall apart while safely stored in a case? Sure.

Specialized SA has a helmet replacement plan (for accident breakages) for helmets purchased in SA. All others fall within the helmet warranty terms as outlined in the thread earlier. Warranty covers manufacturing defects, not breakages whilst transporting from the USA.

Frankly, a typically asinine, ridiculous rant from another ignoramus looking to paste blame on any target but the proper one.

 

And this was explained to you over the phone.