jimmy hardtail Posted May 30, 2012 Share Does the frame have an ally insert in the bb? That could have seperated from the carbon if the bb was siezed and too much torque was applied Link to comment Share on other sites More sharing options...
TheV Posted May 30, 2012 Share ... Edited May 30, 2012 by TheV Link to comment Share on other sites More sharing options...
TheV Posted May 30, 2012 Share The shop should be insured and replace or repair.If you are insured claim from your insurance and they will take it up with the shop and their insurance.Amoryn was not flaming and asked for advice.Nothing wrong with that.And Amoryn is very much a She!!! Proof, some picchas of the she and the cracked frame geecee 1 Link to comment Share on other sites More sharing options...
NotSoBigBen Posted May 30, 2012 Share Proof, some picchas of the she and the cracked frame I can vouch for the she but not the frame TheV 1 Link to comment Share on other sites More sharing options...
amoryns Posted May 30, 2012 Share Does the frame have an ally insert in the bb? That could have seperated from the carbon if the bb was siezed and too much torque was applied think this is exactly what happened Link to comment Share on other sites More sharing options...
Caerus Posted May 30, 2012 Share The shop should be insured and replace or repair.If you are insured claim from your insurance and they will take it up with the shop and their insurance.Amoryn was not flaming and asked for advice.Nothing wrong with that.And Amoryn is very much a She!!! Should they not only be replacing the frame if they have cracked it, I for one would not be happy with a repaired frame or accept that as an option if it was not cracked when I took it in. Link to comment Share on other sites More sharing options...
Wyatt Earp Posted May 30, 2012 Share to make my story clear Dangle...i ASKED for ADVICE as I have never had this kind of problem before Not saying you are flaming.Just pointing out that your story does not come across as every clear and that putting it on The Hub will also get you nowhere. Here is my thinking, unless they went berserk on your bike for reasons unknown, the frame should not crack from a BB replacement. I am going to assume that the frame had a crack in it and they only spotted it afterwards, which in that case should make it a warranty issue provided that the warranty period is longer than the period of ownership. Link to comment Share on other sites More sharing options...
amoryns Posted May 30, 2012 Share ok...WARRANTY issue. Cleared it Thnaks all NotSoBigBen 1 Link to comment Share on other sites More sharing options...
Caerus Posted May 30, 2012 Share think this is exactly what happened So I ask the million dollar question, How certain are you that the frame was not cracked before you took it in for the service? Link to comment Share on other sites More sharing options...
amoryns Posted May 30, 2012 Share So I ask the million dollar question, How certain are you that the frame was not cracked before you took it in for the service? how should I know, thats why I take my bikes in for services. Link to comment Share on other sites More sharing options...
Caerus Posted May 30, 2012 Share how should I know, thats why I take my bikes in for services. So you don't check your frame on a regular basis? Link to comment Share on other sites More sharing options...
geecee Posted May 30, 2012 Share how should I know, thats why I take my bikes in for services. you seem to have the wrong attitude, Dangle is merely asking questions to help you out.the way you worded it, it came across as the bikeshop cracked the frame. if this is the case then IMO they shouldnt be claiming warranty.If however the frame was cracked before they did anything, then sure, try claim off warranty. Link to comment Share on other sites More sharing options...
amoryns Posted May 30, 2012 Share So you don't check your frame on a regular basis? if the wheels are turning, no need to ;-0 Link to comment Share on other sites More sharing options...
amoryns Posted May 30, 2012 Share you seem to have the wrong attitude, Dangle is merely asking questions to help you out.the way you worded it, it came across as the bikeshop cracked the frame. if this is the case then IMO they shouldnt be claiming warranty.If however the frame was cracked before they did anything, then sure, try claim off warranty. thanks as pointed out, warranty issue. now trying to get hold of distributor Link to comment Share on other sites More sharing options...
geecee Posted May 30, 2012 Share i give up. good luck, hope you come right and get back to peddling soon Link to comment Share on other sites More sharing options...
Caerus Posted May 30, 2012 Share you seem to have the wrong attitude, Dangle is merely asking questions to help you out.the way you worded it, it came across as the bikeshop cracked the frame. if this is the case then IMO they shouldnt be claiming warranty.If however the frame was cracked before they did anything, then sure, try claim off warranty. I can't understand why its a warrenty issue if the LBS cracked it themselves, did they admit liabilty? Count yourself lucky that you are getting it replaced through warrenty then. Link to comment Share on other sites More sharing options...
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