raptor Posted September 17, 2013 Share i have a sterling and a windmax and have had no problems so far, sterling is 3 years old Link to comment Share on other sites More sharing options...
ASG Posted September 17, 2013 Share Hi there Brighter lights. For what it's worth. The rear adjustment buckle will be replaced free of charge (under warranty) - just contact Lizle at ASG Sport or take it to the store you bought it from. As far as the padding is concerned I just checked and we have not had an issue like that before - and we have sold quite a few helmets . Padding by it's very nature is something that will not last forever, that's why you can buy replacement sets but it seems strange that it did this after only 6 months. Lizle will send you a replacement set of pads as well. Just email Lizle if you don't mind (and copy this post please). I can honestly say that we love the Rudy brand because the support from Italy is fantastic and they stand by there products 100%. Lizle@asgworld.co.za Rgdsag NicoBoshoff, ChUkKy, Tumbleweed and 5 others 8 Link to comment Share on other sites More sharing options...
Andrew Steer Posted September 17, 2013 Share Hi there Brighter lights. For what it's worth. The rear adjustment buckle will be replaced free of charge (under warranty) - just contact Lizle at ASG Sport or take it to the store you bought it from. As far as the padding is concerned I just checked and we have not had an issue like that before - and we have sold quite a few helmets . Padding by it's very nature is something that will not last forever, that's why you can buy replacement sets but it seems strange that it did this after only 6 months. Lizle will send you a replacement set of pads as well. Just email Lizle if you don't mind (and copy this post please). I can honestly say that we love the Rudy brand because the support from Italy is fantastic and they stand by there products 100%. Lizle@asgworld.co.za RgdsagWell you can't ask for much better than that Must say I have been very happy with my Rudy. Also one of the few helmets that fit my pip... ChUkKy 1 Link to comment Share on other sites More sharing options...
Brighter-Lights Posted September 17, 2013 Share Hi there Brighter lights. For what it's worth. The rear adjustment buckle will be replaced free of charge (under warranty) - just contact Lizle at ASG Sport or take it to the store you bought it from. As far as the padding is concerned I just checked and we have not had an issue like that before - and we have sold quite a few helmets . Padding by it's very nature is something that will not last forever, that's why you can buy replacement sets but it seems strange that it did this after only 6 months. Lizle will send you a replacement set of pads as well. Just email Lizle if you don't mind (and copy this post please). I can honestly say that we love the Rudy brand because the support from Italy is fantastic and they stand by there products 100%. Lizle@asgworld.co.za Rgdsag Thanks very much. I bought them online from Bikewear but will contact Lizle soon. Link to comment Share on other sites More sharing options...
Dazshell Posted September 17, 2013 Share I must say that ASG are awesome when it comes to standing by their products. I had a few issues (no fault of their's) and they did not blink to honour their warranty. Well done ASG. Now just saving up for a Windmax. Edited September 17, 2013 by Dazshell Link to comment Share on other sites More sharing options...
Bat Posted September 17, 2013 Share Hats off to ASG Link to comment Share on other sites More sharing options...
TK-Sp3cialiSt Posted September 17, 2013 Share Hats off to ASG or helmets off..... ChUkKy 1 Link to comment Share on other sites More sharing options...
Ree Posted September 18, 2013 Share That looks like a helmet left in the sun and not taken care of. Link to comment Share on other sites More sharing options...
Brighter-Lights Posted December 12, 2013 Share It took awhile, but I finally have received all the items that needed replacement and I want to thank ASG for coming to the party - with aftersales service like that, I will buy Rudy Project with peace of mind and can recommend the brand to anyone. Much appreciated ASG, thank you. lerouc and ricochet_rabbit 2 Link to comment Share on other sites More sharing options...
Sarge Posted December 12, 2013 Share Hi gents,I left the "bug net" in mine and only use the helmet on colder days - quite convenient.Well done to ASG.Have a good oneSarge Link to comment Share on other sites More sharing options...
kingalton Posted December 12, 2013 Share how often do you wash the pads? Looks like you chuck the whole helmet in the washing machine or something.. I have had a few Rudy Projects and haven't had a problem. currently windmax for 1.5 years.. I usually just rinse my helmet in the shower while I wait for the water to get hot..straight after the ride, it cleans out the sweat and I have no trouble at all.. Link to comment Share on other sites More sharing options...
Karooryder Posted December 13, 2013 Share Same helmet, no issues - only frustration I have with it is that I really want to upgrade soon but there is no end to the Rudy... Link to comment Share on other sites More sharing options...
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