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Posted

Last night went riding up Tokia forest and something went wrong with my crank and started making a funny but worrying noise. I turned around and headed down.

 

Took a change at 18:45 to see if CycleLab in Westlake is still open, lucky for me one door still open.

 

What happened next is why I am raving about the absolutely brilliant service I got.

 

The owner him self got busy and took my whole front crank apart and fixed it for me without even me asking him. He has gone that extra 1000 miles for me and I want to thank him.

 

Please guys support this shop for all your cycling needs the service is great and the people there go out off there way to help you.

 

Cheers

Posted

Last night went riding up Tokia forest and something went wrong with my crank and started making a funny but worrying noise. I turned around and headed down.

 

Took a change at 18:45 to see if CycleLab in Westlake is still open, lucky for me one door still open.

 

What happened next is why I am raving about the absolutely brilliant service I got.

 

The owner him self got busy and took my whole front crank apart and fixed it for me without even me asking him. He has gone that extra 1000 miles for me and I want to thank him.

 

Please guys support this shop for all your cycling needs the service is great and the people there go out off there way to help you.

 

Cheers

i can vouch for this.

Dylan Victor is a great guy. very help and will go the extra few miles.

this is the same guy on SuperCycling MTB Skills feature.

Posted

surprised you got good service. friend of mine has been given the runaround by them regarding a hanger he ordered two months ago!

I only go there if I know exactly what I need. Would rather order parts from CWC.

Posted (edited)

My experience there, is that the owner/manager is fantastic and has personally helped me before, can't remember his name, but the rest of the staff lack experience and enthusiasm for the job... They are however one of the better stocked shops in the South Peninsula...

 

How's that for a Stewie Griffin "compliment sandwich"?

Edited by Cornerz

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