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Posted

I cracked my Anthem x 29er frame in the usual spot (top tube joining the seat tube) and it was replaced within a week. Only problem was it happened halfway through Sani day 2 and had to hold it together with a tube or two. Not great for my time :D

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Posted

They will probably not replace your frame when you fall and break it?

Correct, the warranty does not cover stuff like crashes or accidents (or theft for that matter). It covers breakage under normal use. Your own insurance should cover the rest.

Posted

if you return a cracked frame that you bought 2nd hand and you have the original proof of purchase from the original owner, who will know?

 

When I returned my frame they didn't even ask for proof of purchase.

no mate! you just blew it for everybody :)

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