Need some "Cateye" Assistance

[medicnick83]

Hi all,

 

I am desperately looking for a part for my Cateye Velo Wireless +

 

Okay, so the story starts like this;

 

I bought this unit from a member of the "TheHubSA" and went to collect it, it worked as promised and looked in great condition - but while connecting it and such, I found that the part below was missing.

 

http://i58.tinypic.com/63vkb7.jpg

 

I have since just reverted to cable ties however, they come loose often while riding and it's just very irritating.

 

Okay, so - I searched Google and made contact with the supplier of Cateye in SA - I sent a e-mail, got no reply so I called, basically, and I'm sorry the say, the man was rude, and to think maybe I was exaggerating this, I put him on loud speaker so my GF and her mom could hear, they agreed.

The conversation basically went like this - I need this part, can you help? Yes and NO, Yes we can send you the part to the nearest supplier of Cateye computers, no I won't send it to you direct.

I explained to him that I went to probably all of the Cycling places here in Somerset West, Cape Town and no one had the part or would assist me - I basically was told to purchase a whole new package.

 

He said that Helderberg Cycle World should assist me - so I went to them, spoke to them, but a month later, and they basically told me no, nothing has been sent, I must just buy a new unit.

 

I don't know about the rest of you, but I'm not financially able to dish out more money on this unit, especially when I know the supplier said he would supply me the part for FREE - I just need to arrange via a cycle shop.

 

Anyways, after numerous failed e-mails to Cateye SA - I'm hoping someone here can help me please - keep in mind, I even offered to pay for courier to have it sent to me directly so Cateye SA has no financial loss.

 

So my question comes; can anyone here (Cateye resellers) and request the part for me and possibly send me the part unless someone else has a spare part they willing to send my way, I really would appreciate any and all assistance.

 

Suffice to say, this is the LAST TIME I'll buy a Cateye cycling computer if that's how their after sales assistance is - And this will be the 4th one I've purchased.

[Uni]

Can't help but just a suggestion... Looks like it could be a 3D printer project. I'll ask around.

[HowardSteele]

I"LL have to look in my box of Spares...My cat-eye fell off my bike while on the rack and I reversed over it... So i had to get another.Drop me a pm

[medicnick83]

I"LL have to look in my box of Spares...My cat-eye fell off my bike while on the rack and I reversed over it... So i had to get another.Drop me a pm

 

Sending you that PM right now. Thanks.

[HowardSteele]

Found it...Ok Medi is taking the rubber mount ...I got the speed sensor and handlebar mount going any offers

[medicnick83]

Thanks Howard for the 'part'

 

I'll post on Tuesday night if I come right and it's all sorted.