sometime Posted March 15, 2019 Posted March 15, 2019 You're taking my comment out of context. I was responding to the prior assertion that there are only problems with the Lux and Neuron models. This site details complaints on ALL their models and yes it's obviously a site people mostly go to to complain about poor service. That's the nature of all sites like that including this here BikeHub.
bikebloke Posted March 15, 2019 Posted March 15, 2019 All brands have failures, breakages ,bad warrantee stories,bad support ,some real horror stories about product failures etc but ive never heard of one that takes your money( a lot of it ) and just never delivers your toys lol thats a dodgy business model that doesnt instil confidence especially when they just pitched themselves as an international online delivery company .. just fyi i think their bikes look awesome
Raf Posted March 15, 2019 Posted March 15, 2019 If you wana moan... Do so via the right channels first. Talk from experience not perception. I wonder if The moaners ever do any shopping or if they're self elected mouth pieces... Hmmm
bikebloke Posted March 15, 2019 Posted March 15, 2019 If you wana moan... Do so via the right channels first. Talk from experience not perception. I wonder if The moaners ever do any shopping or if they're self elected mouth pieces... Hmmmhttps://community.bikehub.co.za/topic/181340-canyon-order-delays-9-months-and-counting/?do=findComment&comment=3474039
sometime Posted March 15, 2019 Posted March 15, 2019 If you wana moan... Do so via the right channels first. Talk from experience not perception. I wonder if The moaners ever do any shopping or if they're self elected mouth pieces... HmmmI've been waiting for my Canyon for 9 months and have tried every channel including the local agents to resolve that delay Now after their 4th delivery delay I've posted on social media for the first time. My Canyon might be delivered in May, 11 months after I ordered it and I have paid over R80k. I think I'm entitled to express my frustrations.
Mojoman Posted March 15, 2019 Posted March 15, 2019 I've been waiting for my Canyon for 9 months and have tried every channel including the local agents to resolve that delay Now after their 4th delivery delay I've posted on social media for the first time. My Canyon might be delivered in May, 11 months after I ordered it and I have paid over R80k. I think I'm entitled to express my frustrations.For R80K and a 9 month delay I would most certainly be bitching and moaning wherever possible.Just cancel it if you can and buy something else...
Raf Posted March 15, 2019 Posted March 15, 2019 Reverse the transaction! This will get their attention
sometime Posted March 15, 2019 Posted March 15, 2019 For R80K and a 9 month delay I would most certainly be bitching and moaning wherever possible.Just cancel it if you can and buy something else... Done today
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