Garmin 920XT buyers/ sellers

[ridr]

check the barometer/ altimeter before buying/selling - they do die (also on the 910xt and possibly Fenix 5)

sellers please post in your ad if there's a problem with the watch

(I think Garmin charge about R1500 currently to test and replace the watch if it is faulty.)

 

There is a test screen you can open that tells you if altimeter is working.

 

There are two ways into the test menu on the 920xt:
1) Turn watch off....press and hold 3dot button while turning watch on
2) Press 3dot button while removing from usb cradle

 

Go in service mode: first power off > press and hold the 3dot button while pressing power on
Check:
*Temp - temperature
*ROM and RAM tests - pass
*Press up-arrow button - vibration
*Press down-arrow button, till Barometer Test - Local Pressure is around ?, Local Altitude is your altitude (shouldn't be 20000)

 

I have read that sometimes you can fix it if you clean the little hole between the 2 front buttons (but that won't work if the altitude is showing 20000 - it's already dead, not dirty).

 

The altitude will show correct GPS altitude before starting an activity, but as soon as you press start it switches over to barometric altitude - there is no way to change this default on the 920xt.

 

You can manually select correct altitude in Garmin Connect and Strava for each activity - but it is not an ideal solution. And there is no option in Garmin Connect or Strava to automatically correct altitude for each activity that you upload.

[Dexter-morgan]

Thanks for the info

 

[Jehosefat]

Just had the same issue with my 935. Barometric altimeter and temperature sensor is apparently 1 unit and it just failed. Altitude is stuck on 20000m and temperature on 294°.

 

Need to take it in to Garmin to have it checked/replaced but I'm currently in the middle of training for Ironman 70.3 so the timing is not ideal...

[ridr]

Just had the same issue with my 935. Barometric altimeter and temperature sensor is apparently 1 unit and it just failed. Altitude is stuck on 20000m and temperature on 294°.

 

Need to take it in to Garmin to have it checked/replaced but I'm currently in the middle of training for Ironman 70.3 so the timing is not ideal...

 

Out of warranty?

Was hoping the 935 would hold out better - just got mine now.

Garmin in Rosebank are very efficient - they sorted out my 920xt and my Edge 500 in under 24hrs (was actually same day service in the end).

[Jehosefat]

Out of warranty?

Was hoping the 935 would hold out better - just got mine now.

Garmin in Rosebank are very efficient - they sorted out my 920xt and my Edge 500 in under 24hrs (was actually same day service in the end).

 

Yeah, got it about 18 months ago.

 

I called them last week when this happened and they said up to 4 business days turnaround which is not ideal in the middle of a training block. Everything else seems to work fine (although the battery life seems a little shorter now) so I'm just gonna keep using it until my 945 arrives in 2 weeks  

[Dirkitech]

Any idea if there is a similar check method for other garmin watches, like vivoactive 3?

[shaper]

Yeah, got it about 18 months ago.

 

I called them last week when this happened and they said up to 4 business days turnaround which is not ideal in the middle of a training block. Everything else seems to work fine (although the battery life seems a little shorter now) so I'm just gonna keep using it until my 945 arrives in 2 weeks

How you getting the 945 in 2 weeks?  I have checked Amazon and Clever Trading in USA and both say you can pre-order as only available from 30 May??

[ridr]

Any idea if there is a similar check method for other garmin watches, like vivoactive 3?

 

I'm pretty sure Vivoactive 3 doesn't have barometric altitude? (and that's usually the main issue with a second hand Garmin I think)

[ridr]

Yeah, got it about 18 months ago.

 

I called them last week when this happened and they said up to 4 business days turnaround which is not ideal in the middle of a training block. Everything else seems to work fine (although the battery life seems a little shorter now) so I'm just gonna keep using it until my 945 arrives in 2 weeks

 

Brilliant! Looks amazing. How you getting it so soon?

[Jehosefat]

How you getting the 945 in 2 weeks?  I have checked Amazon and Clever Trading in USA and both say you can pre-order as only available from 30 May??

 

 

Brilliant! Looks amazing. How you getting it so soon?

 

Wiggle and Aramex Global Shopper  . Obviously costing a bit more with extra shipping and 2x VAT but I think it's worth it to get it 2 months earlier