Bicycle insurance

[DieselnDust]

20 hours ago, ChrisF said:

 

"Santam" is a strange animal with multiple faces ....

 

With Santam, ONLY work via a good broker !!!!!  Mine keeps me posted on these ongoing items.

 

Working directly is a hit and miss mess .....

 

 

By the nature of our business I deal with a lot of different insurers on large industrial policies.  As noted by @Bub Marley ALL the insurers have sharpened their pencils along the same lines.  No surprise, as they all have the same re-assurers in Europe and America.

 

 

A colleague had a fender bender last week.  R4,8k repair, with a R5k excess.  If she was at Santam she would have zero excess, purely based on her age.  She saves a few rand a month on a call centre insurance, but now ends up paying more .....  No thank you.  Work via a good broker and a decent insurance company.

 

I have a good broker and SANTAM but still a lot of grief purely due to the assessor 

[incubit_frame_services]

On 6/7/2023 at 8:33 PM, Eugene said:

You hit the nail on the head. You refer to a BMW accredited dealer or an iPhone store. 

Who accredits carbon repairers? Is there a carbon industry body? Is there a certification for a carbon repairer issued from an accredited agency? 

I have not heard of any (maybe I am wrong). Until that happens, I would want my insurer to replace rather than repair. 

Hi Eugene,

No, there is no body that accredits carbon bicycle repairers as there is for the aviation industry.  This is a truly tiny industry with a handful of businesses in SA doing it and less than 5 who actually know what they're doing.  This makes it tricky to know who to trust but I would suggest going by a proven track record with satisfied customers and reviews etc.  This day and age it's very easy to sort the bad from the good service providers with all the online and transparent feedback vehicles.  In fact, I'd go as far as to say that peer review ratings are more reliable than an accreditation.  I know of many accredited service providers in various industries who do not provide very good service, due to diminishing quality brought on by new management, trying to maximise profits or the like.

I don't want to argue but the point I was trying to make is that carbon repairs and paint touch ups can be done in a way that restores the bike or wheel to its original integrity and aesthetic.  One just needs to somehow trust that your insurer makes use of a good provider as part of their approved panel, just the same as you trust them to send you to a good penal shop when your car goes in for body work.🤷‍♂️

[Dexter-morgan]

Just a quick word/advice, added my Garmin Edge 540 to my outsurance for R17 per month with R800 excess, not bad from them.

[Dirkitech]

Could anybody advise on a good broker for all insurance purposes, including bicycles and sport devices?