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Posted

I played with the fork this morning and it seems like the issue is with the cable/ lockout. When the remote is activated, the cable is pulled to open the fork and when the remote is not activated, cable is loose and the fork is locked. It seems like when the cable is loose the switch on the top of the fork does not go fully back to lockout the fork- when i manually push it it moves a few mm and locks out the fork. I suspect its some dirt so I cleaned and it seems to be better.not sure if there is anything else I can do to correct this

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Thanks again for the advice

best thing here is to "reclock" the dial so it has the correct spring tension to jump back 

 

 

a good clean and reclock fixes the issue 95% of the time but now and then you might need a new spring.

 

You also need A tool that has teeth which slots into the interface inorder to get the correct tension for which ever interface you have.

 

 

too much can damage the sping , too little and it won't return properly ( be it push to lock or push to unlock . sounds like you have the latter ) 

Posted

Really not looking to get into an argument about how you interpreted what I said / didn't say. Generally speaking bike shops don't do damper services, I don't know the numbers but I would guess 9 out of 10 don't. Stoke and RBC are bike shops... so by no means did I say bike shops can't. The OP will just have better luck at one of the known suspension guys than most bike shops. Just trying to save the oke some effort.

 

By saying "generally speaking", it implies that while most don't, some do.

 

 

I'm OK trusting some LBS to do a dust seal and oil replacement.  Anything more than that, will rather send it to experts on shocks & forks.

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