Fox 32 service in Gauteng

[JulienR]

I have a fox 32 front fork on a Santa Cruz Blur. The shock has a remote lockout.

 

I recently serviced it but have had issues since. The remote lockout initially did not work and I took it back to get repaired, it then worked for about another 700km but is now not working again. The issue is not with the cable / remote but with the internals on the shock. When I activate the lockout, I can see the switch on top of the fork turn but the shock is still as soft as it was before.

 

Are there any recommended bike shops that have expertise with Fox forks in Gauteng? I am happy to travel a little further to get things sorted out properly.

 

I stay in Bedfordview.

[JulienR]

Thanks - will check them out.

The fork is a 32 step cast performance

[King_Crispy]

Just had mt wife's and son's forks done by them. They are good and quick, but not cheap.

I'll cost between R1500 and R2500, but they do a proper job.

Take it off the bike and take it to them next week.

[TomR]

It’s possible that the cable tension is the issue. You’re locking out on the remote, but the cable pull isn’t enough to fully lockout the fork?

 

I’ve had a remote SC performance fork, and then over time had to to tighten the cable. It is possible to use an allen key to full tighten and lockout on the top of the fork. If there is still movement in the fork, then there is clearly an issue with the internals of the fork. It’s a good test to see if it’s a fork or cable issue, and could save you the hassle/cost of sending it away.

[Wimmas]

I will also not hesitate for Cadence World in Krugersdorp to service a fork. They are a great bunch of people who have a passion for cycling. Also veey affordable. Out of your way but might be worth it.

 

Last time I asked what a service on a fork will cost they said R350 for labour and then add the parts. Should come out at around R900 depending on what service it is and what needs to be replaced.

[Rigardt@Scott]

I will also not hesitate for Cadence World in Krugersdorp to service a fork. They are a great bunch of people who have a passion for cycling. Also veey affordable. Out of your way but might be worth it.

 

Last time I asked what a service on a fork will cost they said R350 for labour and then add the parts. Should come out at around R900 depending on what service it is and what needs to be replaced.

That sounds like a lowers service only. Generally speaking bike shops can only do lowers, not damper services (which for most people need to be done once a year). Bike shops send that away to Cape Cycle Systems (for Rock Shox), Omnico (for Fox) or places like Cogent, RBC, and Stoke Suspension.

 

For a damper service you are looking at R1500 for labour and then whatever parts you need.

 

For the OP I would suggest taking it to someone like Cogent because if it is anything but a lowers service that is needed the bike shop will send it away anyway.

[JulienR]

Thanks all for the input. I will reach out to Cogent next week

[love2fly]

That sounds like a lowers service only. Generally speaking bike shops can only do lowers, not damper services (which for most people need to be done once a year). Bike shops send that away to Cape Cycle Systems (for Rock Shox), Omnico (for Fox) or places like Cogent, RBC, and Stoke Suspension.

 

For a damper service you are looking at R1500 for labour and then whatever parts you need.

 

For the OP I would suggest taking it to someone like Cogent because if it is anything but a lowers service that is needed the bike shop will send it away anyway.

[love2fly]

Not true that dampers can't be serviced at bike shops - Jaco at Linden Cycles also does dampers...

That sounds like a lowers service only. Generally speaking bike shops can only do lowers, not damper services (which for most people need to be done once a year). Bike shops send that away to Cape Cycle Systems (for Rock Shox), Omnico (for Fox) or places like Cogent, RBC, and Stoke Suspension.

 

For a damper service you are looking at R1500 for labour and then whatever parts you need.

 

For the OP I would suggest taking it to someone like Cogent because if it is anything but a lowers service that is needed the bike shop will send it away anyway.

[Rigardt@Scott]

Not true that dampers can't be serviced at bike shops - Jaco at Linden Cycles also does dampers...

I didn't say it can't be... I said generally it is not done at bike shops.

[Rockjock]

I will also not hesitate for Cadence World in Krugersdorp to service a fork. They are a great bunch of people who have a passion for cycling. Also veey affordable. Out of your way but might be worth it.

 

Last time I asked what a service on a fork will cost they said R350 for labour and then add the parts. Should come out at around R900 depending on what service it is and what needs to be replaced.

[love2fly]

Apologies....not splitting hairs but you intimated bike shops can't by saying that bike shops send that away . I'm saying some can......

I didn't say it can't be... I said generally it is not done at bike shops.

[Rigardt@Scott]

Apologies....not splitting hairs but you intimated bike shops can't by saying that bike shops send that away . I'm saying some can......

Really not looking to get into an argument about how you interpreted what I said / didn't say. Generally speaking bike shops don't do damper services, I don't know the numbers but I would guess 9 out of 10 don't. Stoke and RBC are bike shops... so by no means did I say bike shops can't. The OP will just have better luck at one of the known suspension guys than most bike shops. Just trying to save the oke some effort.

 

By saying "generally speaking", it implies that while most don't, some do.

[JulienR]

It’s possible that the cable tension is the issue. You’re locking out on the remote, but the cable pull isn’t enough to fully lockout the fork?

I’ve had a remote SC performance fork, and then over time had to to tighten the cable. It is possible to use an allen key to full tighten and lockout on the top of the fork. If there is still movement in the fork, then there is clearly an issue with the internals of the fork. It’s a good test to see if it’s a fork or cable issue, and could save you the hassle/cost of sending it away.

I played with the fork this morning and it seems like the issue is with the cable/ lockout. When the remote is activated, the cable is pulled to open the fork and when the remote is not activated, cable is loose and the fork is locked. It seems like when the cable is loose the switch on the top of the fork does not go fully back to lockout the fork- when i manually push it it moves a few mm and locks out the fork. I suspect its some dirt so I cleaned and it seems to be better.not sure if there is anything else I can do to correct this

?

 

Thanks again for the advice

[TheoG]

Really not looking to get into an argument about how you interpreted what I said / didn't say. Generally speaking bike shops don't do damper services, I don't know the numbers but I would guess 9 out of 10 don't. Stoke and RBC are bike shops... so by no means did I say bike shops can't. The OP will just have better luck at one of the known suspension guys than most bike shops. Just trying to save the oke some effort.

 

By saying "generally speaking", it implies that while most don't, some do.

 

 

I'm OK trusting some LBS to do a dust seal and oil replacement.  Anything more than that, will rather send it to experts on shocks & forks.

[Cogent Industries]

Hi Julien, if you find it still is not returning to your liking then we will gladly sort it out for you. Couple of things that causes that so bring the whole bike and we will make sure its butter.