procyclegear.com

[MTB0007]

Hi

AFTER MUCH HAGGLING RECIEVED A REFUND.....

 

SO MATTER IS RESOLVED.

JUST WATCH OUT WHEN DEALING

THANKS FOR ALL THE RESPONSES....

NEWBY00072008-08-10 12:20:20

[dylankeyter]

That's horrible, sorry to hear you got conned. What did you "purchase"?

 

[MTB0007]

I tried to get a full kit

Paid the full price, cos it is not available here in S.A.

just got a lot of e mails... expensive e mails

 

[Dirtbreath]

Have you tried phoning them?

[MTB0007]

I have called them

The answering machine is all you get

then a e mail in response   

... with a crapy excuse for their really 5th world customer service..

 

Just want to warn you guys..........

NEWBY00072008-08-07 11:34:40

[Dirtbreath]

Call the FB....Aye.

 

Seriously thou, I hope you come right. Maybe they are just full of crappy service rather than dishonest. I sure hope so.

[Racer X]

Hope you come right dude, dodgy bast**ds

[Pornstar]

That sucks, i have had a custom TT bar sitting at airport for 1 week and the postal service / sars / customs cant tell me why..im going over there tomorrow to kick some serious ass...

[KlapperKnop]

All my orders from USA took long ... some of the goods only arrived between 6-8 weeks .... Customs is also getting to clever to check every parcel that enters RSA ..... and the reality is you just have to wait!!!

[masood]

Its not our customs thats at fault, there is new legislation in the US where shippers have to be  listed as a known shipper with TSA (transportation safety admin/auth). If the shipper is not known goods will be inspected in the US and then the goods will have to be put on an available flight. "Known Shippers" get priority. 

[baie-sukkel]

Each an every order I had from the States was painfull with some of the goods stuck either at customs on hte US or SA side..........nah....never will do a postal order from the States to SA again.And that is NOT just for cycling gear( Radio Control Aircraft Spares,motorcar spares etc).

 

You think you get a good deal untill it goes missing or the dear SA cuctoms need to get there two hands full from it!!!

 

 

 

 

[idrive]

I buy local and if its not available I go without.

 

I've still got a camera lens floating between JHB & CT .... courier company lost it!!

[Tumbleweed]

i have imported loads of mtb dvds from the states and had absolutely no problems. hope you come right, newby0007

[Christie]

Ive had few problems with stuff bought from the USA. Everything was shipped with UPS, fastest delivery was 3 days from placing the order.

I dont import clothing, the extra 40% you pay through customs make it more expensive than the LBS in a lot of cases.

[porky]

Its not our customs thats at fault' date=' there is new legislation in the US where shippers have to be  listed as a known shipper with TSA (transportation safety admin/auth). If the shipper is not known goods will be inspected in the US and then the goods will have to be put on an available flight. "Known Shippers" get priority.  [/quote']

 

Yes, thats correct. It can influence your time spans quite dramatically.

 

On the other point, take it up with your c/card provider. The USA has very strict internet trading laws, ask your provider to stop / reverse payment due to non delivery.

 

Visa / Mastercard etc in the USA will reverse payment unless there is a legitimate reason like the "known shipper" issue. It may take a while and it may be a bit of work, but you will get refunded, non delivery is a big issue in internet trade ESPECIALLY in the USA.

[The Saint]

Have ordered stuff from Comobike before...same thing no stock.....took 3 months before I eventually got kind off what I had ordered.

 

So good luck with this one