Anthem X 29er recalled!

[An3]

Good luck with that the only thing google with spew at you is about the 29'er being recalled, Before i bought my anthem i spoke to two people on about their seatpost joints cracking, both of those individuals had their seatposts above the maximum length, I cant comment on the 2011 range though. On the flip side i give an A to giant for recalling, Just do a search on the hub for scott's with cracked chainstays and you will realize there is a definite manufacturing error. Yet scott couldnt be botherd to recall.

 

Regardless I love my bike, and yesterday zooming down the single track i found myself telling my bike just how much i love her as i landed from a poorly judged jump and she saved my ass again.

 

Just specify a date 2007 - 2010 in Google to get more meaningful results.

 

"...i found myself telling my bike just how much i love her...." ....that is sweet man. Just don't break her!

[Stig]

I weigh 100 kgs had my Anthem x 29er XL two months and hammered it. Dont know if you know but all Giant frames have a lifetime replacement guarantee, regardless of year. Whats the fuss its awesome, lighter and a lot more affordable than the frames shown above!!! Theres no time to hesitate.

[Aggies]

According to the internet, if you look for the info, the ratio in this case is far, far higher than any other manufacturer's recall rate - almost 80 percent of the frames have had to be returned and replaced.

 

Don't believe me? You shouldn't. I made it up just like you made up your bit about the return rate on the Anthem X1s. And the bit about the 26er bikes, which I see was nonsense too. If you had found it on the www, you would, surely, not have a problem posting some links here so the rest of us can make up our minds too?

 

Now, if you show me your sources then I can believe you, until then I can only presume you bought the placating story you were told by your bike shop. Or you work for Giant and are trying some clever damage control.

 

Don't work for Giant. Neither did I save the multiple links that I used. I just own one after doing the research. The only diff is that I know how to use the internet. You just get's a lot of hits on the frame issue due to the fact that Giant USA has only now added the recall to it's news page. I did my investigation while this was hot news and I set my timelines in the search.

 

Just for information. Giant has not recalled the bikes. It is the consumer authority in the US that decided that the bikes are not fit. Visit some US blogs and you will see how upset the MTBikers are. No frame failed - the process however works in the US that anybody can report anything to this authority. I won't be surpriced if it came from one of those other US brands that is a couple of Rk more expensive.

 

If you need convincing - do your own homework - still doubtfull, I don't care - result will just be a person that does not benefit from what I found.

[Aggies]

I weigh 100 kgs had my Anthem x 29er XL two months and hammered it. Dont know if you know but all Giant frames have a lifetime replacement guarantee, regardless of year. Whats the fuss its awesome, lighter and a lot more affordable than the frames shown above!!! Theres no time to hesitate.

 

I would love a report on how you find the bike. How does it compare to your Specialized Stumpjumper? I know it is two different bikes! I also know the Specialized is almost double the price.

 

Since having mine, I had 5 people storming me after the last Babbas race to get info/feedback. During yesterdays Nissan van Gaalens event, at least 20 people were commenting/discussing it with me in the race.

 

My feedback to all - if you can afford one, don't wait, get one, it's awesome.

[Cassie]

 

 

That polished colour scheme is just the shizzz!!!

 

I saw one at the LBS over the weekend...and could not get it out of my mind for days now!!

 

I WANT ONE!!

[Trubie]

from Twitter

 

 

DragonsSportsSA Just to clarify, The Giant Anthem X 29er recall does not affect SA. All Anthem X 29er frames/bikes that are in SA were from the second batch

7 minutes ago via web

[iRob]

mmmmm. I'm NOT sure if I'd believe this. It sound very suspicious to me.

[covie]

And why would you not, the US gets their new model bikes 2-3 months before we do. If the recall pertains to the the first batch it makes sense that we would only get the latter batches. Besides they are a US based company they won't be allowed to export any product deemed unsafe.

[iRob]

Just don't have much faith in anyone involved in sales right now. Getting over it.

[covie]

Rob i hear ya, I dont care much for sales people either. But if anyone contacts Dragon sports they would be legally obliged to tell you if your frame is one of those batches that have been recalled, or you would have a really nice lawsuit if you fell due to the seatpost cracking. I doubt they would open themselves up for such a lawsuit.

[Stig]

Yup the Anthem X29er is a very different machine to my Sworks Stumpie, more plush, 2kgs heavier, but as a tall 1.9m cyclist a much prefer the Giants ride comfort and geometry. Dont think one can compare the two as the design ethos is very different. But for your average outrides and XC races that are not very technical, the anthem 29er is my choice! and half the price.

Be nice to be able to keep both, two different horses. But need to save my marriage first.

[Ghostface]

Thanks for the positive feedback and comments. We sent this info out to the dealers earlier this week but there is still some confusion.

 

"Please take note of the following:

 

There is a recall on a limited number of Anthem X 29er bikes sold in the United States. None of the units sold in South Africa will be subject to this recall.

 

Also note that the White/Blue Anthem X 29er was a special order from our side. This made it possible for us to get some stock at an earlier date and is not related to any recall.

 

Regards

 

Dragons Team"

 

Here is the full press release from Giant USA website:

 

NEWS from CPSC

U.S. Consumer Product Safety Commission

 

Office of Information and Public Affairs Washington, DC 20207

 

FOR IMMEDIATE RELEASE

November 12, 2010

 

Release #11-038

 

Firm’s Recall Hotline: (866) 458-2555

 

CPSC Recall Hotline: (800) 638-2772

CPSC Media Contact: (301) 504-7908

 

Giant Recalls Anthem X 29er Bicycles Due to Fall Hazard

 

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

 

Name of Product: 2011 Model Year Anthem Giant Bicycles

 

Units: About 370

Importer: Giant Bicycle Inc., of Newbury Park, Calif.

Manufacturer: Giant Manufacturing Co. Ltd., of Taiwan

 

Hazard: The frame can crack at the junction of the seat post and top tube, posing a fall hazard to riders.

 

Incidents/Injuries: None reported.

Description: This recall involves 2011 model year Giant Anthem X 29er 1, 2 and 3 model bicycles. The bicycles were sold in small, medium and large. “Giant” and the model name are printed on the bicycle.

 

Sold by: Authorized Giant Bicycle dealers nationwide during August 2010 for between $2,200 and $3,500.

Manufactured in: Taiwan

 

Remedy: Consumers should immediately stop riding the recalled bicycles and contact any authorized Giant Bicycle dealer for a free inspection and repair.

 

Consumer Contact: For additional information, contact Giant Bicycle toll-free at (866) 458-2555 between 9 a.m. and 4 p.m. PT Monday through Friday or visit the firm’s website at www.giant-bicycles.com

 

For a complete list of serial numbers of bicycles affected by this recall, click here.

 

The CPSC has more information on this recall on its website at http://www.cpsc.gov/cpscpub/prerel/prhtml11/11038.html

 

CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting https://www.cpsc.gov/cgibin/incident.aspx

 

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

 

To report a dangerous product or a product-related injury, call CPSC's Hotline at (800) 638-2772 or CPSC's teletypewriter at (301) 595-7054. To join a CPSC e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain recall and general safety information by logging on to CPSC's Web site at www.cpsc.gov.

.12 November 2010