So I buy my plane ticket to fly down to Durban for the Tour Durban, early the Saturday morning I pack my bags and carefully pack my bicycle into my bike bag. I stop at the hardware and even buy some locks to make sure everything is probably secure, pick my mate up and we rush off to the airport. On arrival we check in and I ask the lady at the counter to please place a "FRAGILE" sticker on my bike to witch she replies they no longer apply these and assures me that they will handle my bike with extreme care. So we get to Durban and I notice that my suitcase was tamperred with, this I notice because the lock I bought on my way to the airport is no longer on my suitecase. I go to Kulula's counter and report the matter and was told that someone from Kulula will contact me regarding the matter, anyhow, luckily nothing is stolen so life goes on and we arrive at our hotel after a very good deal cab ride. On Saturday evening I start assembling my bike and it appears that the rear derauleur on my bike has been bent on the flight, I try to straighten this out and it seemed to work(No I had replaced this rear draileur at great cost two weeks earlier so you can imagine me being pissed off at this point). Get on the bike on Sunday am to peddle to the start and 100m down the road at the frist gear shift the chain jumps into the rear wheel between the spokes and the cassette. End of my race, I turn around pick up my bike and walk back to my hotel, the chain no so firmly wedged that the only way to get it out will be to remove the casette which not having a tool I cannot do. So whilst watch Money Maywheather giving Mosley a boxing lesson I carryfully start packing the bike now having had to remove the deraileur in order to remove the back wheel so that I can get the bike back into the bag, I carefull wrapped evrything so that nothing would scratch or move around, called the could deal taxi and arranged for a earlier pick up waited for my mate who no had to race on his own and then made my way to the airport. So upon arriving at the airport I go to Kulua's office and inform them that the broke my bike to which the only reply I got was EISH THIS IS A PROBLEM ,but your flight she is over sold and we will put you on a earlier flight and then when you get to Johannesburg, maybe, and that she is a very big maybe someone she will help you about this problem that we broke your bike. So I get back on the plane fly back and at JHB go to the BA / KULULA baggage claim counter to try and resolve this matter, to be told, EISH, THIS IS A PROBLEM, we can not help you, and we cannot accept any responsibility for you luggage, so even though you pay us to transport you and you luggage, and even though we will not allow you to take you bike as hand luggage so you can ensure that it is handled with due care we cannot accept any resposibility for the fact that we f?ck your bike up on the way to DBN and caused even more damage on the way back, that we assisted you in waisting your time and money to fly to DBN to sit in the City Lodge and watch Money MAyweather give Mosley a boxing leason, I could have done this at home for a lot less and even though you phone and mailed us we dont give a flying f?ck about your future business and as such will not respond to any of you calls or emails, we are a cheap airline, with cheap pricipals who would rather focus on witty advertising slogans that customer satidfaction, SO IF YOU ARE A CYCLIST WE WILL DAMAGE YOUR BIKE, DO IT FOR FREE AND THAN JUST NOT BOTHER TO GET BACK TO YOU ON THE MATTER