[Post your bike porn 2.0]

Ridley Sablo

[The official Anatomic Custom Sportswear Thread]

Hi Hennie, sorry to hear this.

While we will always generally try to keep our clients satisfied, our returns policy does seem to rub people up the wrong way at times. It is clearly stated in the shops, but if I'm honest I would probably do things differently from my personal point of view, but it's not my call.

 

Thanks for the feedback regardless, we can only learn from our mistakes    As i have been dealing with customers for more than 20 years, i am just sharing my experience as an customer.  As i have said before, can't fault the products, and refunds must be addresed at an case by case scenario.  Can understand if the product has been bought and only returned on an later stage, but 30min later, and the bank charges did not go well with me.

 

if you want to build on your quality products, i think have a look on your return policy, and adress each case on its merrits.

 

regads

Hennie

[The official Anatomic Custom Sportswear Thread]

i will not find fault with the products that Anatomic makes, have an couple off their bibs and shirts, but the way that they do business left an sour taste in my mouth.

 

Bought an top and an jacket for my wife from their shop in Durbanville, left from their shop to Willemse to buy grips for my bike. Short story, wife saw an magneto jacket, and we went back 30 min later to return jacket to Anatomic, still keeeping the top.

 

After an huge fight i eventualy got them to refund me for the jacket, only to be told i need to pay about R60 bank fees.  i have made an decision that i will never support them again.

 

Customer service and keeping customers is king.  As i previously mentioned, cant fault the product, only their methods off working with customers.

 

regards

Hennie

[Backyard Bike Checks: Show Your Bike Some Love and Win]

My Ridley Sablo.

Fox factory fork

Rear fox dps

Carbon truative stylo 32t crank

Xo1 rear derailer with 11/50 11 speed sunrace casette,

35mm carbon rims on fulcrum hubs

Weight 11.2kg

[Retro Bicycle Thread]

My Falcon Superhawk with cross country tyres fitted.

[Cheap steel gravel build]

Let's start with posting some photo's of said purchased frame... 

[My Falcon Superhawk with Continental cross country 28c tyres fitted. Did the bike myself

 

[Vintage Falcon Superhawk build]

 

Started with this Falcon Superhawk i bought from a guy for R250, and gave it some Tlc.

 

This was my first project, and i enjoyed it so much.  Now time for another project.

[Looking for a cheap qr 29 rear wheel]

Thanks guys, managed to get a wheel, much appreciated. Hennie

[Looking for a cheap qr 29 rear wheel]

Hi. I am looking for an cheaprear 29 qr rear wheel for a friends son's bike i am repairing for him to get him mobile.

 

Please contact me if you have available.

Regards Hennie 0837889231