watch out! these guys are sharks, dont have a clue what they are doing when it comes to working on bikes, and the service is poor. incident no. 1 a while ago i took a wheel to them to get trued and have the cones tightened. not only did they take about 2 days longer than promised, but the wheel came apart within days of the repairs. the cones came loose and not long afterwards the spokes. upon confronting them they argued that the hub had to be replaced as it was apparently damaged ( which wouldn't have happened if they tightened it in the 1st place). i refused to buy a hub from them and ordered them to re-tighten everything. it is now months later the hub is still fine. incident no. 2 the other day i went in there to browse around. i saw a very old model LX rear derailieur and asked how much it was, thinking that seeing as it is very old and almost out-dated it might be discounted. ha ha ha! not so. they told me it was R950. i laughed at them and pointed out the fact that it was an old model. suddenly the calculators came out and magically the price dropped by R300. i entertained it for a second but then noticed the derailieur had scratches and oil on it, almost as if it was used. i told them that it looked used, but they flat out denied it. i then inspected it closer and noticed the mounting bracket was bent and some of the screws were bent as well. i noticed more scratches and worn pulley wheels. i left. incident no. 3 after the firs two incidents i vowed never to set foot in that amateur shop ever again. with cycle lab is just around the corner and fritz pienaar just down the road, i never have to go to cajees. both shops are cheaper than cajees and their service is WAY better. i'm building a bike, and unfortunately the above two shops didnt have the part i was looking for so out of of pure desperation i was forced to use the clowns at cajees again. i reluctantly left my bike there to have a casette and chain fitted, and also to have shifter cables fitted and the gears set. they promised to have the work done by 2:30 the next day (friday). on friday, before driving out there, i phoned to make sure that the work had been done. i was surprised when they told me at 11;30 that they had not even started yet, and weren't going to either as apparently they close "for prayer" on fridays between 12 and two. i was then promised that i could fetch it at 2:45. at 2:30 i phoned again to avoid driving out there and having to wait. again, they STILL had not started on my bike yet and i was told that the mechanic was "still eating lunch". they told me that i could fetch it at 4:30. i freaked and told them to have it done by 2:45 as i was on my way and not prepared to wait any longer. i got there at 3:00 and surprise surprise.... they were not done yet! after waiting around for 15 minutes they brought the bike out and told me that the front derailieur was the wrong model and that i must buy a different model in order to get it to work. ofcourse they didnt have the cheaper model i needed, but only had the more expensive one which they would be willing sell to me. i didnt fall for their trap, and decided to go home and fiddle with it myself. once at home i got the front derailieur to work by adjusting ONE screw....ONE srew!!! whilst test riding the bike in my complex the casette came loose after 5 minutes of slow riding!! so then i was faced with getting back in my car and driving back there again, which i then did! their reaction to my complaint was extremely mediocre. no "sorry for having to drive back out here" or "may we refund the labour? seeing as YOU ended up doing the work on the derailier yourself, and the rest of the work that WE did came apart" nothing. zip. nada. just a blank stare, as if to say - "and the problem is what??? poor service!!!! clearly whoever works in the workshop at cajees has NO clue how to work on bikes. the sales staff are ill trained, and the management have a "couldn't care" attitude. i forgot to add that the cables are routed the wrong way, but i'll do that myself as i am NOT letting those clowns touch my ride ever again! this is a warning, use cajees fourways at your own peril!